Public Sector Customer Success Manager – Growth

thebigword; Brighton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent translation services company in the UK is seeking a Customer Success Manager to enhance client relationships and drive revenue growth. The ideal candidate will develop account plans for customers, manage long-term relationships, and ensure client satisfaction. Skills required include excellent interpersonal communication, adaptability in dynamic environments, and experience with CRM software. This opportunity offers the chance to work in a high-energy department focused on customer success.

Qualifications

• Experience as an Account Manager or similar role.
• Ability to manage multiple projects simultaneously.
• Strong verbal and written communication skills.

Responsibilities

• Develop and maintain account plans for customers.
• Generate sales among customer accounts.
• Build and manage long-term relationships with customers.
• Forecast and track customer account metrics.

Skills

Interpersonal skills

Adaptability

Client-focused solutions

Negotiation skills

Communication skills

Tools

CRM software

Job description

A prominent translation services company in the UK is seeking a Customer Success Manager to enhance client relationships and drive revenue growth. The ideal candidate will develop account plans for customers, manage long-term relationships, and ensure client satisfaction. Skills required include excellent interpersonal communication, adaptability in dynamic environments, and experience with CRM software. This opportunity offers the chance to work in a high-energy department focused on customer success.