Public Sector AI Engagement Lead | Secret Clearance

Scale AI; England; On-site; GBP 178,000 - 223,000; Full time

Job summary

A leading AI solutions provider is seeking a Customer Success and Technical Program Manager to manage relationships and deliver AI/ML solutions for public sector clients. The role requires a Top Secret security clearance and offers a base salary range of $178,000 - $223,000. Candidates should have a technical background, exceptional problem-solving skills, and a minimum of 5 years experience in a related role.

Benefits

Comprehensive health, dental, and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Qualifications

• Minimum 5 years of work experience in a customer-facing technical program management role.
• Active Top Secret security clearance required.
• Willingness to travel at least 25% of the time.

Responsibilities

• Manage customer relationships from the executive to the end user.
• Oversee onboarding and successful implementation of accounts.
• Lead a cross-functional project team to exceed customers' AI/ML objectives.

Skills

Customer relationship management

Structured analytics-driven problem-solving

Excellent verbal and written communication skills

Cross-functional experience and collaborative ability

Education

Technical background in computer science, economics, statistics, engineering

Tools

Python

SQL

Job description

A leading AI solutions provider is seeking a Customer Success and Technical Program Manager to manage relationships and deliver AI/ML solutions for public sector clients. The role requires a Top Secret security clearance and offers a base salary range of $178,000 - $223,000. Candidates should have a technical background, exceptional problem-solving skills, and a minimum of 5 years experience in a related role.