Overview
We are looking for a reliable and detail-oriented Public Area Cleaner to join our housekeeping team. In this role, you will be responsible for maintaining the cleanliness and presentation of all public areas within the hotel, including lobbies, restrooms, corridors, and other shared spaces. The ideal candidate takes pride in their work, has a strong eye for detail, and ensures a welcoming environment for all guests.
Responsibilities
- Maintaining the cleanliness, safety, and presentation of all public areas, including lobbies, hallways, restrooms, and elevators, ensuring they are inviting and meet high standards.
- Performing regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces to keep all areas spotless and hygienic.
- Monitoring and restocking supplies like toiletries, towels, and sanitizers in restrooms and other public spaces.
- Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude.
- Reporting any maintenance issues, hazards, or equipment needs to the supervisor to ensure a safe and well-functioning environment.
- Assisting in setting up for events and special occasions, ensuring public spaces are prepared and welcoming for all guests.
Qualifications
- Prior experience in cleaning or housekeeping roles is a plus, but not essential; full training will be provided.
- An eye for detail and a commitment to high cleanliness standards, ensuring all public spaces are immaculate and inviting.
- Strong communication and interpersonal skills, able to engage professionally and courteously with guests and team members.
- Ability to work independently, stay organized, and manage time efficiently to complete tasks on schedule.
- Physical stamina to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as needed.
- A proactive attitude towards safety and the willingness to follow all health and safety guidelines to maintain a safe environment.
Benefits
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An extra day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Bi-monthly employee (400 net) & Employee of the year (1500 net)
- Free meals on duty saving you over 1000 per year