Pub & Grill Team Leader

Village Hotels; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel chain in the United Kingdom is seeking a Pub and Grill Team Leader to support the management of shifts and motivate the team to provide outstanding service. This role involves leading by example and ensuring that customer satisfaction is at the forefront. The ideal candidate will have a passion for hospitality and the ability to develop team members. Join us to create memorable experiences while enjoying a fun and supportive work environment.

Benefits

Complimentary leisure club membership

Employee discount on overnight stays

50% discount on food and drink

Exciting training platform

Well-being and healthcare benefits

Financial wellbeing support

Anniversary rewards

Birthday day off

Qualifications

• Ability to motivate and lead the team throughout service.
• Genuine passion for creating memories and delivering incredible hospitality.
• Focused on customer satisfaction and service quality.

Responsibilities

• Support the Pub and Grill Manager in running shifts.
• Ensure outstanding service and a positive team spirit.
• Lead by example and advocate for the brand.

Skills

Leadership

Customer service

Motivation and team development

Attention to detail

Job description

Pub and Grill Team Leader

Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drink, delivered by a team with bags of personality. This fun and demanding role allows you to own it, work it and love every minute. You will play a key role supporting the Pub and Grill Manager with running both breakfast and daytime / evening shifts, motivating the team to give outstanding service and ensuring the team and customers are loving it. You will lead from the front and be a role model for the P&G Team.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits

• Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
• Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel
• Exciting training platform with gamified learning
• Discounts and cashback offers on many High Street Brands
• A range of Well-being and Healthcare benefits
• Financial wellbeing support via Salary Finance
• Employee Assistance Programme

Flexible working hours

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Holiday Purchase scheme

Birthday day off

Electric car salary sacrifice scheme

• T&C’s apply based on your contract

But what we need from you…

• Own it
• Ability to focus on the detail without forgetting that our customers are at the heart of business
• Ability to motivate and lead the P&G Team throughout service
• Lead by example, as an advocate of the brand
• Motivational, passionate about developing and nurturing your team
• A genuine passion for creating memories & delivering incredible hospitality

Come and be part of something new & something special - Work, Grow & Play the Village Way!