Property Services Repairs Reporting Coordinator

EASYWEBRECRUITMENT.COM; Bradford; Hybrid; GBP 32,000; Full time

Job summary

A community-focused organization is looking for a Repairs Reporting Coordinator to analyze and enhance repair services using data. The role is hybrid based in Bradford, involving data assessment and reporting to improve service delivery. Candidates should have strong skills in Excel and data analysis, alongside the ability to collaborate effectively to improve outcomes. The position offers a competitive salary of £31,313 per annum plus benefits, including health plans and generous leave policies.

Benefits

28 days of holiday plus bank holidays

Cash health plan

Gym discounts

Life assurance at three times salary

Pension schemes

Qualifications

• Proven experience in a maintenance/responsive repairs management environment.
• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, and handling large datasets.
• Ability to analyse and manipulate data, present clear reports.

Responsibilities

• Analyse repairs performance data and produce actionable reports.
• Track key metrics like volumes and work in progress.
• Collaborate with contractors to ensure accuracy.

Skills

Advanced Excel

Data analysis

Organisational skills

Numeracy skills

Communication skills

Tools

Housing management software

Operational software

Job description

Property Services Repairs Reporting Coordinator

A place to make things happen

Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to offices as required.

Salary: £31,313 per annum

Contract Type: Permanent

Hours: 35 hours per week, Monday – Friday 9am to 5pm

Our client believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything they do and inspires us to go above and beyond for their customers. They pride ourselves in understanding their needs and delivering the best customer service, every time.

They’re also proud to be at the forefront of change. They’re on a journey of transformation, finding new ways to support their customers - and their people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you with them.

About the role

As their Repairs Reporting Coordinator, you’ll be the go-to person for transforming raw data into meaningful insights that improve the way they deliver repairs services. You’ll:

• Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.
• Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.
• Work closely with contractors and internal teams to ensure accuracy and drive improvements.
• Move beyond reactive reporting – help them spot trends, identify opportunities, and shape a proactive approach to repairs.
• Support the integrity of their reporting systems and resolve any issues quickly.

Why join them?

Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities they serve. This is more than a reporting role – it’s a chance to shape how they deliver repairs and improve lives. You’ll work closely with their responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose.

Salary

The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Proven experience in a maintenance/responsive repairs management environment.
• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.
• Awareness of payment processes, invoice management, and reconciliation.
• Ability to analyse and manipulate data, and present clear, concise reports.
• Excellent organisational, communication, and prioritisation skills.
• Ability to work collaboratively with internal and external teams to improve service delivery.
• Numeracy and literacy skills with the confidence to use housing management and operational software.

A place to build a future

They have big ambitions. That means they need people who are driven to succeed and eager to grow. You’ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because they believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

They’re committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now.

Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst

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