Property Manager - Block Management

Get Staffed Online Recruitment Limited; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local property management firm in Manchester seeks a Property Manager to oversee portfolios, handle tenant communications, and drive maintenance projects. The ideal candidate will have a background in block property management or lettings management. This full-time role offers opportunities for career progression and training support. You will be part of a supportive team committed to excellent customer service.

Qualifications

• Basic knowledge of financial administration (service charge accounting).
• Excellent interpersonal and problem-solving skills.
• Ability to maintain accuracy and meet deadlines.

Responsibilities

• Oversee the smooth running of your portfolio.
• Keep residents updated via personal communication or messaging platforms.
• Work with clients to set maintenance plans and budgets.
• Assist with budget and financial control.
• Inspect developments and provide updates to clients.

Skills

Financial administration knowledge

Effective numeracy

Interpersonal skills

Accuracy maintenance

Deadline management

Problem-solving skills

Job description

Property Manager - Block Management

Are you an experienced Lettings Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? If so, keep on reading.

Due to continued growth our client's block management department, based at their new canal fronted Deansgate office, is on the hunt for an excellent Property Manager to join the team and help them to continue to be, quite possibly, the best agent in the city.

The ideal candidate would already be working as a Block Property Manager, looking for a more rewarding role, however, they also invite applications from those working in lettings management or block management assistant roles looking to further their career, offering much more responsibility and challenges than lettings as you'll be looking after whole blocks of apartments and estates, not just singular properties. Those with considerable block property management experience will be considered for fast track to a Senior Property Manager role.

Our client isn't a huge corporate, faceless agent; customer service, being proactive and just getting the job done is what sets them out from their competitors. If this sounds like the company for you then keep reading and apply asap, as the role will likely be filled very quickly.

Responsibilities

• The daily duties would include, but not be limited to: Overseeing the smooth running of your portfolio - taking calls, handling enquiries and arranging call outs with contractors.
• Keeping residents updated - either personally or via their bulk message platform.
• Working with clients to set plans for future improvements/maintenance, obtaining quotes and setting a budget to suit.
• Assisting with budget and financial control - checking expenditure and identifying debtors, using their very user-friendly system.
• Visiting and inspecting some of their developments - you'd likely have a couple to look after directly, which will increase with experience.
• Helping to provide updates to clients - informing them of issues and what their plans/recommendations are.
• Identifying potential new business - noting down developments that look unloved, where they may be able to assist.

A relevant qualification would be beneficial but not essential, they'd support you in attaining TPI accreditation and provide ongoing training.

Qualifications and skills

• Basic knowledge of financial administration (service charge accounting)
• Effective numeracy and data entry skills
• Excellent interpersonal skills
• Ability to maintain a high level of accuracy
• Ability to meet deadlines and grasp the urgency of departmental activities
• Excellent problem-solving skills

Personal Skills/Attributes

• Maintaining strict confidentiality
• Demonstrate sound work ethics
• Flexibility
• Be assertive and dynamic
• Be deadline driven
• Maintaining relationships with all stakeholders
• Can work independently
• Problem analysis and solving
• Professionalism
• Fast learner
• Full driving licence

Working Hours

This role is full time, 9am - 5.30pm, plus occasional late working to attend meetings, where time off in lieu is taken.

Career Progression

Our client's team has doubled in 12 months and shows no signs of stopping. Career progression is very real with them, taking on larger buildings and supporting more junior members of the team as your experience grows. They all learn from each other, so you'd also be able to help train colleagues and juniors, who'd then support you in your role.