Property Management Team Leader

Recruitment Solutions for Business (UK) Ltd; Essex; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A leading property management firm in Essex is seeking a Property Manager Team Leader to supervise a team of 20. This role involves managing a small portfolio, addressing maintenance issues, and fostering strong relationships with tenants and landlords. The ideal candidate has over 3 years of property management experience and leadership skills. They will enjoy a supportive hybrid work environment following training at the Head Office. Attractive salary package includes bonuses with an OTE of up to £35,000 per annum.

Benefits

Bonuses and year-end profit share

Comprehensive ongoing training

Qualifications

• 3+ years of proven experience in property management, with leadership or senior experience preferred.
• Very well organised with a strong attention to detail and the desire to provide top customer service.
• Exceptional interpersonal and communication skills required.
• Proactive problem-solver with excellent time management.

Responsibilities

• Manage a smaller portfolio personally and deal with maintenance issues.
• Act as a point of escalation for complex issues.
• Monitor team performance and implement improvement strategies.
• Build strong client and tenant relationships.

Skills

Proven experience in property management

Exceptional interpersonal and communication skills

Strong attention to detail

Proactive problem-solver

IT proficient

Education

Relevant ARLA qualifications

Tools

MS Office

Job description

We have an exciting opportunity for a professional, enthusiastic, and tenacious Property Manager Team Leader to join an established Residential Lettings Team.

The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.

As the Team Leader you will look after a small portfolio personally, whilst supporting the Assistant Manager with the day-to-day management duties.

This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career.

Property Manager Team Leader Package

• Full time basic salary £30,000 - £32,000 per annum, depending on relevant experience
• Bonuses and year-end profit share
• Realistic OTE up to £35,000 pa
• Monday to Friday, 8.30am to 5.30pm.

Hybrid Working

During the initial probation period any successful candidates will work at the Head Office in Chelmsford to undertake their training.

Following successful completion of a probationary period you will revert to a hybrid scenario, working between home and the Head Office in Chelmsford.

Property Manager Team Leader duties will include

• Managing a smaller portfolio personally and dealing with general maintenance issues, liaising with the tenants and landlords and arranging for contractors to visit properties to provide quotes or undertake works. Processing invoices for the works completed and always updating the tenants and landlords.
• As the Team Leader you will act as a point of escalation for complex issues, providing resolution and guidance.
• You will also monitor volumes being handled by each member of staff and step in where required to avoid work building up.
• Encourage service excellence and build strong client and tenant relationships.
• Monitor team performance and implement strategies for continuous improvement.
• Work closely with the Assistant Manager in building further upon good working relations with ‘approved contractors’ and meet with new companies to expand the approved panel.
• Assisting with arrangements linked to team events and internal competitions.

Property Manager Team Leader Role Requirements

• Proven experience in property management (3+ years), with leadership or senior experience preferred. Relevant ARLA qualifications would be an advantage.
• Very well organised, with a strong attention to detail and desire to provide the best level of customer service possible.
• Exceptional interpersonal and communication skills.
• A proactive problem-solver with excellent time management.
• IT proficient, familiar with most standard MS Office packages.

Training

Successful candidates will receive comprehensive ongoing training and development to assist with their career progression.

Professional accreditations can also be acquired and associated costs will be met by the Company.

If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV.

Please be advised, if you do not have the experience required in the job description your application will not be considered.