Overview
Location: East Sussex
Role type: Full Time, Monday to Friday, 9:00am – 5:00pm
Salary: £27,000 – £30,000 (dependent on experience)
Holiday: 25 days plus 1 day for your birthday
Role Overview
We are seeking a detail-oriented and professional individual to manage service charge accounts and provide excellent support to our clients. The successful candidate will demonstrate strong financial management skills, excellent communication, and a proactive approach to problem-solving.
Key Competencies
- Financial Management: Ability to interpret financial information to ensure service charges are managed effectively, including drafting budgets, monitoring expenditure, preparing year-end accounts, and reporting to board members.
- Implementation & Accountability: Strong organisational skills with the ability to systematically complete essential tasks on time.
- Customer Service & Communication: Committed to delivering outstanding client service through clear, professional communication.
- Professional Competence: Capable of assessing complex issues, identifying options, and planning for resolution.
Qualifications
- A good standard of education is essential.
Experience
- Preferably experience in budget preparation, bank reconciliations, credit control, and preparation of year-end accounts.
Skills
- Ability to prioritise workload and work under pressure
- Excellent written, verbal, and presentation skills
- Strong numeracy skills
- Good problem-solving ability and analytical skills
- Proficient in Microsoft Office; knowledge of Qube advantageous
- Team player, willing to share knowledge and support colleagues
Attitude
- Accountable – takes personal responsibility for resolving matters
- Thorough – attention to detail
- Committed – takes pride in work and team performance
- Mature – calm, measured, and common-sense approach
- Positive – optimistic, proactive, and solution-focused
Key Responsibilities
- Financial Management
- Creation of service charge demands
- Processing invoices and tenant receipts
- Online banking, BACS payments, and cheque processing
- Preparing, reviewing, and implementing annual budgets for each block
- Monitoring income & expenditure against budgets and taking corrective action as needed
- Preparing reports on key management and financial aspects for Directors/Freeholders/Board Members
- Reviewing draft service charge accounts and liaising with clients regarding certification and distribution, including preparation of notes
- Managing outstanding debts once routine credit control procedures are complete
- Responding to client enquiries
Contact
Matty Stratton
www.blockrecruit.co.uk | 020 3900 0401 | matty@blockrecruit.co.uk
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