Project Support Officer

Herefordshire and Worcestershire Health and Care NHS Trust; Worcester; On-site; GBP 24,000 - 28,000; Full time

Job summary

A regional health service provider in Worcester is seeking a Project Support Officer to coordinate the Hospital at Home project. This full-time role involves operational management and administrative support, requiring strong organizational, communication, and IT skills. The ideal candidate will facilitate referrals and caseloads effectively within the community health framework, contributing to the service's ongoing development and success.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Health and wellbeing opportunities

Qualifications

• Proven ability to coordinate referrals and manage caseloads effectively.
• Experience in providing operational management for administrative staff.
• Capability to analyze and present data via spreadsheets.

Responsibilities

• Coordinate the H@H referrals and caseload.
• Manage administrative staff supporting the service.
• Handle urgent referrals from various sources.

Skills

Excellent communication

Organisational skills

IT skills

Job description

Overview

We have an exciting opportunity for a Project Support Officer to be part of the countywide implementation of Hospital at Home (H@H) within Worcestershire, based within our Community Single Point of Access (SPA) in Worcester. This is a full time, permanent role and you will be required to work Monday to Friday 9-5, based at Kings Court 2, Worcester. The post holder will lead on the administrative support of this project and be the key point for data collection and capacity management of H@H across the county and the coordination of the caseload. The Community SPA also continues to grow and develop and the post holder will lead the administration workforce within this integrated SPA and be involved in the operational growth and development of this. We are looking to appoint a strongly committed candidate to support the countywide vision for both of these projects. The post holder would require strong organisational/administrative skills as well as operational/managerial skills. You will be required to coordinate the H@H referrals and caseload across the county as the project evolves. You will provide operational management of the administrative staff supporting this service as well as the Community SPA which takes urgent referrals from a number of different sources including the ambulance service.

Responsibilities

• Coordinate the H@H referrals and caseload across the county as the project evolves.
• Provide operational management of the administrative staff supporting this service and the Community SPA.
• Take urgent referrals from a number of different sources including the ambulance service.

Qualifications and Skills

• Excellent communication, organisational and IT skills.
• Ability to record information in spreadsheets to enable data and activity within the H@H and Community SPA to be analysed and presented by the Operational Lead.

About Us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

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