Project Specialist – Operations Development (Griffin Programme)

BOOTS; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retail pharmacy chain is seeking a Project Specialist for a 12-month FTC to oversee the planning and development of their EPOS replacement programme. This role involves supporting the Project team, working with various internal IT teams, and enhancing store operational processes. Strong communication and relationship-building skills are essential. Benefits include generous employee discounts, a retirement savings plan, and enhanced leave policies.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Strong understanding of managing Boots store formats and operations.
• Ability to work productively with various internal teams.
• Confidence in presenting to all work levels.

Responsibilities

• Support Subject Matter Experts in defining new retail processes.
• Work cross-functionally to deliver simplification opportunities.
• Assist with planning and tracking project documentation.

Skills

Store operational processes

Relationship building

Strong communication skills

Microsoft Office

Project Management or Continuous Improvement

Process Mapping

Job description

Contract: 12-month FTC/Secondment
Location: Nottingham (Support Office)

About the role

As a Project Specialist you will be integral to the planning and development of our exciting EPOS (Till software) replacement programme (Griffin). Reporting into a Business Project Manager and working alongside multiple IT teams, you will support the Project team in building the requirements for this exciting transformational programme and will play a key role in enabling the organisation to deliver this complex and far-reaching project.

Key responsibilities

• Supporting the Subject Matter Expert(s) define new retail processes, helping to define and refine build requirements and driving an improved colleague experience across all aspects of the programme.
• Support the BAU team to work cross functionally with internal stakeholders to deliver a plan of simplification opportunities and process enhancements.
• Support and execute a readiness and communication plan to support the implementation of the changes with field and store teams.
• Support the project delivery, planning and tracking documentation and provide status updates to the project sponsors.

What you’ll need to have

• A strong understanding of managing and operating different formats of Boots stores and a strong knowledge of store operational processes
• Able to build relationships and work productively with a wide range of internal teams
• Enthusiastic and excited to seek out new opportunities, power through problems and deliver the very best solutions for store teams
• Strong communication skills and confidence in presenting to all work levels
• Good working knowledge of Microsoft Office to include Outlook, Teams, Word, PowerPoint and Excel

It would be great if you also have

• These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.
• Project Management or Continuous Improvement methodology experience
• Process Mapping experience
• Boots Store experience
• User acceptance testing experience

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.