Overview
Job Description – R&M Project Manager
Role Title: R&M Project Manager
Reporting To: Head of Operations (R&M West)
Hours of Work: Mon-Thu, 08:00–17:00; Friday, 08:00–16:30 (Daily start at Omagh Depot)
Role Overview
Responsible for the management of Social Housing Maintenance Contracts, including managing resources, ensuring task orders are completed in line with all Safety, Quality, Time, Cost criteria and are compliant with KPI requirements.
Responsibilities
- Operational Management of task orders to full completion, client handover and acceptance (rejection free).
- Identifying need for additional procurement demand and assisting with onboarding of new supply chain partners, ensuring work is completed to CFM’s desired standard.
- Management of direct team (employed trades, Working Foremen, Supervisors) and subcontractors, ensuring clear lines of communication with Planning team by sharing resources to meet all demands.
- Issuing Early Warnings, Notices and Compensation Events in line with contract requirements; ensuring all contractual elements are followed for EOTs, additional works, with notes on task orders and well-documented external/internal communications.
- Ensuring all rejected task orders under this workstream are submitted within 3-5 days.
- Working within a fast-paced environment ensuring deadlines are met.
- Preparation and submission of all bespoke materials ordered to meet deadlines.
- Ensuring works are delivered to target dates within contract SLA’s/KPI’s (CFM self-deliver and managing Supply Chain).
- Ensure accurate records of works are maintained.
- Carry out site inspections, ensure quality sign-off for work completed, and address substandard work with feedback and corrective action.
- Proactive approach to managing and ensuring health, safety and environmental processes are compliant and targets are maintained.
- Attend client meetings representing CFM in a collaborative manner to build strong client and supply chain relationships; participate in Bi-weekly client meetings to discuss and resolve problematic task orders and Voids with client representatives.
- Review, monitor and control KPI’s daily, weekly, monthly and prepare documents for monthly client contract meetings.
- Perform duties in accordance with company policies and procedures, including Equal Opportunities and Dignity at Work Policy.
- Perform any other duties as may be reasonably required from time to time.
Education / Experience
Essential
- Previous experience working in a fast pace, high volume environment, covering multiple geographical areas.
- Commercially aware with sound knowledge of all disciplines.
- Knowledge and understanding of sub-contractor management.
- In-depth knowledge of Health & Safety and other regulatory matters.
Desirable
- A Degree / HND in a related discipline would be desirable.
- Experience of Public Sector contracts.
- Knowledge of NEC 3 contracts.
Skills / Competencies
- Excellent communication skills with the ability to manage client relationships.
- Excellent analytical and decision-making skills.
- IT literate, proficient in Microsoft Office.
- Flexible and positive approach to working hours and various locations.