Project Manager - Occupational Health

Civica; City of Westminster; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading software company in the UK seeks a Project Manager to oversee implementation projects in Occupational Health across public and private sectors. The ideal candidate will manage projects from inception to completion, using MS Projects to ensure customer satisfaction while navigating risks and stakeholder communications. Strong organizational skills and experience in software implementation, particularly SaaS, are essential. Enjoy a work environment that promotes work-life balance and offers extensive benefits including annual leave and health insurance.

Benefits

25 Days Annual Leave + bank holidays

Up to 3 extra days off for volunteering

Pension Contributions – 5% employer match

Private Medical Insurance

Health Cash Plan

Dental Insurance

Qualifications

• Experience managing software implementation projects, particularly SaaS.
• Ability to communicate clearly and run meetings confidently.
• Strong organisational skills in a fast-paced environment.

Responsibilities

• Manage end-to-end Occupational Health implementation projects.
• Lead project planning, budgeting, and stakeholder communications.
• Identify and manage project risks and issues.

Skills

Software implementation project management

Clear communication

Organisational skills

Relationship building

Problem-solving

Tools

MS Projects

Cloud (SaaS)

Job description

Overview

As a Project Manager within our Occupational Health product area, you'll play a vital role in delivering end-to-end software and hardware implementation projects for customers across the public and private sectors.

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Responsibilities

• Own and manage end-to-end Occupational Health implementation projects across cloud (SaaS) and associated hardware solutions; using MS Projects to meet and maintain customer expectations.
• Lead project planning, budgeting, forecasting, reporting, and customer communications.
• Run project meetings, present effectively to stakeholders, and ensure clear, confident communication throughout delivery.
• Collaborate with internal product, technical, and development teams to ensure successful configuration and deployment.
• Identify and manage project risks, issues, and dependencies, adapting plans as needed to maintain momentum.
• Build trusted relationships with customers across public and private sectors, supporting them through change.
• Ensure projects stay on track and deliver to agreed scope, quality, and timelines—typically within a 6-month turnaround.

Qualifications

• Experience managing software implementation projects (SaaS experience highly beneficial).
• Ability to communicate clearly, run meetings confidently, and build rapport with customers and stakeholders at all levels.
• Strong organisational skills with the ability to keep multiple workstreams on track in a fast-paced environment.
• Capable of producing accurate forecasts, status reports, and project documentation.
• Flexible, adaptable, and comfortable taking ownership of a varied workload.
• Background in software or hardware implementations is desirable but not mandatory.
• Familiarity with cloud implementation environments (SaaS).
• Experience working across both public and private sector customers.
• Strong soft skills—communication, influence, problem‑solving—are highly valued.
• Ability to manage tight timelines while maintaining excellent customer experience.

Why You'll Love Working with Us

We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. We'd love to have a chat and see if you could be a great fit.

Benefits

• Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
• Days of Difference – Up to 3 extra days off for volunteering.
• Financial Well-being & Security – Pension Contributions – 5% employer match to support your future.
• Income Protection – Up to 75% salary cover for long‑term illness.
• Life Assurance – 4× salary tax‑free lump sum.
• Critical Illness Cover – £25,000 lump sum (extendable to dependents).
• Health & Perks – Private Medical Insurance – Fast access to private healthcare.
• Health Cash Plan – Claim back physio, therapies & more.
• Dental Insurance – Cover for routine & emergency care.
• Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
• Affinity Groups – Join employee‑led communities.
• Bounty Bonus – Refer a friend & get rewarded.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.