Project Manager - Medical Communications

VML; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading creative agency in Greater London is seeking a Project Manager to join their Medical Communications team. This role involves managing integrated projects, ensuring compliance with agency processes, and collaborating across departments. The ideal candidate should have over 3 years of project management experience in a creative environment and a keen interest in AI tools. The position fosters a hybrid work model, encouraging teamwork and innovation.

Responsibilities

• Partner with Client Services to manage integrated projects.
• Estimate and plan resources effectively.
• Track and manage project issues.
• Ensure compliance with agency policies.

Skills

Project management

Problem-solving

Collaboration

Organizational skills

Analytical skills

Education

3+ years project management experience

Recognised PM qualification

Tools

Workflow/project management tools

Job description

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end‑to‑end solutions that result in revolutionary work. VML Health is a leading global healthcare agency that partners with clients to build connected experiences across the healthcare ecosystem. A deep understanding of individual needs and behaviour, and how they are connected, allows us to create seamless experiences. And when these experiences are personalised, unique and relevant at every touchpoint, their power is all the more profound. We power connections beyond science into human behaviour. We believe that science can change the world and that changing the world starts with a single person behaving differently. Overcoming beliefs and barriers to make life better for patients and healthcare communities is second nature to us.

About the position

Title: Project Manager (MedComms)
Report to: Head of PM

Role Summary:

We are seeking a Project Manager to join our growing Promo &Comms project management team, working alongside our Head of PM and Operations Lead, to drive our Medical Communications business. As is the way with project management, you will need to be an effective planner, problem solver, strategic thinker, process optimiser and operate as the glue between departments. This is an exciting opportunity to join a new, growing PM team where you will have every opportunity to help form how project management integrates across the agency. You will work with us to enhance our current processes, integrating new workflows and resourcing tools, to meet the demands of the business and bring clarity and direction for all project‑related tasks. As a Project Manager, you will play a variety of roles, juggling both individual and multi‑faceted projects from initiation to completion whilst coordinating activities with the agency client team and external vendors.

Responsibilities:

• Partner with Client Services and the wider team to structure and manage integrated projects including:
• Estimating and resource planning
• Scope management
• Quality and performance standards
• Project and issues tracking and management
• Assessing and managing risk
• Request, obtain and maintain proper agency documentation to ensure that projects proceed efficiently – briefs, timelines, estimates, wireframes, UX and IA documentation
• Plan workflow, monitor deadlines and manage multiple projects and accounts at the same time to ensure tasks stay on schedule
• Monitor jobs to ensure proper sign‑off through Editorial, Creative, Client Services & Studio, in line with agreed process
• Enforce agency policy and procedures to drive efficiency and compliance
• Maintain knowledge of client sign‑off processes e.g., Veeva/PromoMats
• Update, maintain and issue daily status / creative trackers
• Attend client and agency status meeting as required
• Participate in ongoing development of the project management discipline

This is list is not exhaustive, and you may be asked to fulfil other duties according to the requirements of the business.

Requirements:

• Experience in Events / Booth / Symposia delivery & management
• Experience in Scientific Medical Communications in an agency setting
• Knowledge & deep interest in AI tools / agents
• Outstanding collaboration and problem‑solving skills
• Strong organisational skills & capable of adapting to changing and demanding deadlines
• Proactive and self‑motivated, with the ability to take the lead make difficult decisions
• Understanding of the creative process across all channels and output types
• Experience of different project management methodologies
• Excellent listening and communications skills
• Analytical and quantitative skills with ability to analyse data and participate in financial management of accounts with minimal supervision
• Work effectively with all departments to manage flow of projects through the agency
• Change‑management experience would be beneficial
• Knowledge of workflow/project management tools

Qualifications:

• 3+ years project management experience within a creative agency
• Recognised PM qualification would be beneficial

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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