Project Manager Greater Manchester Housing First and RSAP

Great Places Housing Association; Manchester; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A housing association in Greater Manchester seeks a Housing First & RSAP Project Manager to oversee the national programme delivery and manage multi-disciplinary partners. Responsibilities include contract management, leading a team, and maintaining stakeholder relationships. Candidates should have project management experience, relevant qualifications, and strong interpersonal skills. This role offers a hybrid and flexible working environment along with competitive benefits.

Benefits

Pension DC scheme

WPA Healthcare scheme

Hybrid and flexible working

Annual leave starting at 26 days

Company-paid professional fees

Discounts at high street restaurants and gyms

Wage Stream access

Health and Wellbeing initiatives

Qualifications

• Experience managing high-profile projects with multiple stakeholders.
• Ability to influence and negotiate for performance.
• Experience in contract management frameworks.

Responsibilities

• Co-ordinate operational delivery of the partnership.
• Provide leadership to team and partners.
• Manage expectations and communication with partners.

Skills

Project management

Negotiation skills

Analytical skills

Interpersonal skills

Microsoft Office proficiency

Cultural intelligence

Education

Degree level education or relevant experience

Professional qualifications (e.g., Prince2)

Tools

Project management software

Databases

Job description

Reporting to the Programme Lead, the Housing First & RSAP Project Manager is responsible for ensuring delivery of the national profile Greater Manchester Housing First programme by managing the co-ordination of the complex cross‑sectoral multi‑organisation GMHF partnership. The role is also responsible for ensuring the delivery of the support services for the GM‑RSAP.

You will be responsible for the robust contract and relationship management of the multi‑disciplinary partners; ensuring outcome targets are met within budget and a high‑quality service is delivered.

You will develop and maintain effective relationships with key stakeholders from a wide variety of partner organisations; ensuring clear and effective communication and leading a multi‑functional internal team for the effective operational delivery of the partnership.

What you'll be doing

• Co‑ordinate and manage the operational delivery of the partnership including quality and assurance; financial control and communication raising any issues to the Programme Lead.
• Provide strong leadership to the internal team and external partners defining targets ensuring deadlines are understood and adhered to and that programme objectives are clearly articulated.
• Proactively utilise project management tools and solutions to effectively co‑ordinate resources in line with contract expenditure forecasts ensuring delivery of the programme within the agreed budget.
• Have central oversight of all accommodation offers unblocking any barriers supporting access to accommodation for people on programme.
• Enforce and continue to develop the contract management framework; ensure it is applied consistently across the partnership to deliver a high fidelity Housing First service and for RSAP ensuring that contractual requirements are met.
• Manage partner expectations through programme delivery via effective change management and negotiation skills in challenging situations.
• Deliver a range of fully assessed options for resolution of highly complex issues in order to drive effective decision‑making.
• Ensure that the GMHF & RSAP policies and procedures are adhered to by all delivery partners for consistency of approach and quality assurance.
• Lead and embed a high‑support / high‑challenge culture.

What you'll need

• Educated to degree level and/or relevant experience.
• Relevant professional qualifications / memberships (e.g. Prince2).
• Qualified to minimum level 3 in English and Maths.

What we need from you

• Experience of project management of high‑profile projects which involve multiple stakeholders across dispersed geographical locations.
• Ability to influence behaviours with excellent negotiation skills to elicit performance from partners.
• Ability to analyse and understand KPIs driving data‑lead decision making.
• Ability to analyse and assess information; delivering in an outcome‑based environment.
• Experience in establishing and ensuring compliance with contract management frameworks.
• Excellent interpersonal skills with the ability to engage people effectively to participate in collaborative working and establish constructive relationships.
• Experience of working with and developing effective partnerships across multiple stakeholders.
• Excellent written and verbal communication skills; with the ability to provide reports, information and data in a clear and concise way; with a strong ability to deliver this information via multiple platforms including presentations.
• Ability to anticipate issues, problem‑solve and provide options analysis.
• Demonstrated capability to plan over short, medium and long‑term timeframes adjusting plans and resource requirements accordingly.
• Good IT skills including ability to use databases to manage project information.
• Ability to work under own initiative and challenge existing systems and processes to get best value outcomes.
• Proficient in the use of Microsoft Office applications and experience of using a range of ICT systems.
• A commitment to understand the challenges and opportunities that exist for those who are experiencing homelessness. We particularly value lived experience of social housing and/or homelessness.
• A passion to advocate on behalf of vulnerable people and communities.
• A high level of cultural intelligence and empathy.
• Full driving license.

What we give you in return for your hard work and commitment

• Pension DC scheme (up to 10% contribution from both colleague and Great Places).
• WPA Healthcare scheme starts at no contribution level with £1,250 of savings available per year (option to increase & add family members).
• Hybrid and flexible working arrangements.
• Annual leave starts at 26 days, increasing up to 30 days within 5 years; includes Bank Holidays.
• Reward & Recognition – You Count Rewards for going above & beyond.
• Professional fees – Company pays the cost of one professional role‑related membership fee for each colleague.
• Discounts at high street restaurants, supermarkets, gyms, cycle‑to‑work schemes, smart tech loans and more.
• Wage Stream – access to savings opportunities and early access to wages.
• Health and Wellbeing initiatives – wellbeing campaigns and activities focused on career, mental, physical and financial wellbeing.

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver great services and all your benefits can be used inside and outside of work.

Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.

All successful applicant(s) will be subject to a basic criminal records background check (Child and Adult Workforce Child Barred List).

Further detail on our commitment to safeguarding children / young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.

The Company: Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord providing a wide‑range of services and promoting partnership work to create vibrant sustainable communities.

We are committed to using inclusive hiring, embracing diversity and difference, and enriching our teams with varied perspectives to drive innovation and create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.

We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process please reach out to our recruitment team at our careers portal.