Overview
Clarion is entering an exciting phase of transformation, embracing a data and technology-led approach to enhance customer outcomes across the group. To help drive this change, we are looking for an experienced Project Manager to join us on a fixed-term contract. This pivotal role will lead the successful delivery of key initiatives, ensuring projects are strategically aligned, effectively executed, and deliver measurable value.
Responsibilities
- Lead the end-to-end delivery of projects using a hybrid project management approach, combining traditional and Agile methodologies as appropriate to the project's needs.
- Define and manage project scope, objectives, and success criteria in collaboration with stakeholders, ensuring alignment with Clarion's strategic priorities.
- Plan, coordinate, and oversee project activities, ensuring timely delivery within agreed budgets and resource constraints.
- Embed Agile ways of working where appropriate - facilitating ceremonies such as stand-ups, sprint planning, retrospectives, and reviews to promote transparency, collaboration, and iterative delivery.
- Build and lead cross-functional teams, fostering a culture of accountability, continuous improvement, and open communication.
- Engage proactively with stakeholders across business units, IT, and third-party vendors to ensure shared understanding and alignment throughout the project lifecycle.
- Create and maintain robust project documentation, including roadmaps, sprint plans, risk registers, and status reports.
- Monitor and report on project progress, managing risks, dependencies, and issues to ensure successful delivery and value realisation.
- Champion user-centered design and iterative delivery, ensuring that solutions are tested, refined, and adopted effectively.
- Support change management and communication planning to drive engagement and successful implementation of project outcomes.
- Contribute to the continuous improvement of delivery practices, sharing lessons learned and promoting agile and hybrid delivery maturity across the organisation.
Qualifications
- Proven experience delivering complex, cross-functional projects using hybrid delivery methodologies (combining Agile and traditional approaches).
- Strong understanding and practical experience of Agile frameworks (e.g., Scrum, Kanban), with the ability to adapt them to fit project and organisational context.
- Demonstrated ability to manage the full project lifecycle, from initiation through to delivery and post-implementation review.
- Excellent stakeholder management and communication skills, with the ability to engage, influence, and align diverse stakeholders across business and technical functions.
- Strong organisational and time management skills, with the ability to manage competing priorities and work under pressure.
- Experience working with multi-disciplinary teams, including third-party suppliers and internal departments.
- Proficient in using project management and collaboration tools, such as Jira, Confluence, MS Project, Trello, or equivalent.
- A practical understanding of change management principles to support smooth adoption and embedding of project outcomes.
- Strong problem-solving and critical-thinking abilities, with a focus on delivering business value.
- Desirable: Professional certification in project management (e.g. PRINCE2, PMP) and/or Agile (e.g. Certified ScrumMaster, SAFe, AgilePM).
- Knowledge of digital transformation, customer experience, or data-led initiatives in the domain of event management and/or sales using applications like Salesforce.
Benefits
- 25 days' holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Celebration day off (e.g. birthday, Diwali, Eid, etc)
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days - one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Employee Assistance Programme (EAP) - a 24/7, 365-day confidential helpline
- Subsidised Café
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination - offered on site once a year for all employees