Project Manager, Epos Replacement

The Boots Company PLC; Nottingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A large retail company is looking for an experienced Project Manager to join its transformational Epos Replacement Programme team in Nottingham. The successful candidate will oversee essential project workstreams, ensuring effective collaboration across various departments. Responsibilities include managing project timelines, maintaining stakeholder communication, and applying best project management practices. The ideal applicant should have a solid background in retail project management and understanding of EPOS systems, making a meaningful impact on customer experience and operational efficiency.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to free counselling through Employee Assistance Programme

Qualifications

• Proven experience leading a large-scale project in retail.
• Strong understanding of EPOS platforms and retail transaction flows.
• Experience coordinating with integration platforms and APIs.

Responsibilities

• Accountable for successful delivery of one workstream within the Epos replacement project.
• Coordinate with project managers to ensure alignment with transformation projects.
• Provide updates to senior project stakeholders.

Skills

Programme Leadership

Strong technical knowledge of EPOS systems

Business understanding

Soft skills and behaviours

Job description

Contract: Secondment/FTC, 12-24 Months

Location: Nottingham, Support Office

Closing date: 26/12/25

Are you an experienced Project Manager looking for a new challenge?

We have 3x exciting opportunities to join a transformational project team during the discovery and planning stage of the new Epos Replacement Programme at Boots. Reporting to the business lead, this role sits within our Central Operations function and will work closely with IT, Finance, Internal and external partners to define the scope and implementation plan for this new system, a truly cross functional piece of work!

About the role

This role will support the end-to-end discovery, planning and execution of one of 4 main workstreams of the replacement programme, collaborating with IT, internal business stakeholders and 3rd Party Project Managers and will be responsible for the successful implementation of the new Epos solutions on time, as per brief and within budget.

Key responsibilities

• Accountable for the successful delivery of one workstream within the wider Epos replacement project and, ensuring that appropriate governance and controls are in place.
• Responsibility for initiative delivery involving multiple teams, ensuring effective collaboration and development from start to finish.
• Provide clear and concise updates to senior project stakeholders as required for regular status reporting and ad-hoc decision making support.
• Apply best practices in project management and process change for quality project delivery & lead continuous improvement of processes.
• Coordinate with other project/programme managers to ensure alignment with other transformation projects and ensure seamless collaboration.
• You can lead and chair workshops with multiple senior, technical, product and business stakeholders, and own the communication of the outputs (actions and key points) to relevant stakeholders.
• Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership

What you'll need to have

Programme Leadership

• Proven experience leading a large-scale project in retail
• You can align business objectives (customer experience, operational efficiency, compliance) with technology delivery milestones.
• You can align multiple third parties (Vendor, systems integrator, payments provider, networking vendor, internal IT).
• Experience in supporting the definition and management of business cases, ROI, total cost of ownership, and benefits realisation.
• You can connect system changes to business outcomes — e.g. improved checkout speed, reduced maintenance costs, enhanced omnichannel capability

Technical Knowledge

• Strong understanding of EPOS platforms, retail transaction flows, and integration with:
• Inventory and pricing systems
• CRM and loyalty systems
• Payment gateways
• Back-office and reporting systems
• Familiarity with modern cloud-based POS solutions and APIs (e.g. Oracle Retail, NCR, or similar).

Infrastructure, Integration & Decommissioning

• Awareness of store infrastructure constraints (networking, peripherals, latency, resilience).
• Experience coordinating with integration platforms (middleware), APIs, and system interface layers.
• Experience migrating from mainframe or monolithic legacy systems (40+ years old) to modern architectures.
• Understanding of data migration, interface mapping, cutover strategies, and data integrity validation.
• Knowledge of decommissioning best practices, including data archival, compliance, and risk mitigation.

Business & Retail Operations Understanding

Understanding of store operations, including:

• Point of sale workflows
• Returns, promotions, and discount logic
• Stock management and replenishment
• Regulatory considerations (e.g., health and beauty product labelling, returns, age restrictions)
• Experience shaping store experience improvements through technology — reducing transaction friction, improving staff enablement, and integrating loyalty/personalisation systems.

Soft Skills and Behaviours

• Capable of translating between business and technical teams.
• Experienced with legacy constraints and complex stakeholder landscapes.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.