Project Manager

Servpro Industries, Inc.; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading restoration franchise in the UK is seeking a self-motivated Project Manager to oversee production crews and jobs. The ideal candidate must possess excellent communication skills and experience in the cleaning/restoration industry. This position offers a competitive pay rate of $18.00 - $22.00 per hour and the opportunity for personal and professional growth. Responsibilities include scheduling jobs, managing customer relationships, and training staff. Applicants should have a high school diploma and the ability to travel locally.

Benefits

Opportunity to learn and grow

Competitive pay rate

Qualifications

• Effective communication skills needed for interactions with customers.
• Experience in a cleaning or restoration environment is preferred.
• High school diploma or GED is required.

Responsibilities

• Manage production crews and jobs according to procedures.
• Communicate and establish rapport with customers.
• Oversee scheduling of jobs and resources.

Skills

Effective written and oral communication

Experience in cleaning/restoration

Ability to travel locally and out of state

Education

High school diploma or GED

Job description

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi‑tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

Manage production crews and jobs according to SERVPRO® procedures. Assign and coordinate jobs with crews, supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Provide and communicate clear and accurate pre‑testing, scoping of services, and job estimates. Communicate and establish rapport with commercial, insurance, and residential customers.

Responsibilities

• Oversee Franchise processes relating to customers and take care of customer needs
• Monitor and follow up on all assigned jobs ensuring customer needs are met
• Keep Operations Manager, General Manager, or Owner updated on production, as appropriate
• Manage relationships with centers of influence (COIs)
• Resolve problems quickly as they arise
• Perform production work as needed
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
• Manage job file documentation, job profitability, and efficiencies
• Train, manage, and recruit production personnel
• Create and/or review job scopes and ensure accuracy and clarity
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Qualifications

• Effective written and oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds and lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawl spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Compensation: $18.00 - $22.00 per hour

Picture yourself here fulfilling your potential

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.