Project Manager

Blackapple Solutions LLC; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology consulting firm is urgently seeking a Project Manager for a contract role in London. The successful candidate will lead a Service Transformation Program, oversee the migration of the IT Services Catalog to ServiceNow, and develop training plans for stakeholders. This role requires proven experience in service management and the ability to coordinate teams effectively. Join us to drive our client's transformation efforts and innovate IT service delivery.

Qualifications

• Proven experience in managing service transformation programs.
• Strong understanding of IT service management frameworks.
• Ability to lead and coordinate teams effectively.

Responsibilities

• Lead the Service Transformation Program towards a service-oriented model.
• Oversee migration of the IT Services Catalog to ServiceNow.
• Develop marketing and training plans for the IT Services Catalog.

Job description

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best‑in‑class technology consulting and services worldwide. BSL offers expertise in Information Technology, Enterprise Resource Planning (ERP), and Engineering consulting, and aims to become an internationally renowned systems integration company.

Job Description

Hi, hope you are doing well! We have an urgent opening for a Project Manager on a contract basis in London, UK. The role involves working with our client Hexaware on a 3‑6 month Service Transformation program. Please let us know your interest, along with your updated CV and the following details, so we can process your resume:

• Availability/Notice period
• Current location
• Total experience
• Years of relevant skill experience
• Current salary
• Expected pay rate
• Nationality/visa
• Willing to work in London, UK (Yes/No)

Responsibilities

• Lead the Service Transformation Program, steering GIS toward a service‑oriented model by anchoring the services framework and planning processes across GIS.
• Oversee the migration of the new IT Services Catalog from SharePoint to ServiceNow, ensuring transparency and visibility of the service model.
• Develop and execute a marketing and training plan for consumers of the IT Services Catalog and its supporting tools and processes.
• Embed and enhance the Service Model consistently across GIS, including role anchoring and maturation.
• Create a SME support model for key services documented within the IT Services Catalog.
• Define a future service‑based cost model.

Contact

Ramya – Junior IT Recruiter
Recruitment Consultant (UK & Europe) | Blackapple Solutions Ltd
8 Cherry Tree Centre, Market Street, Huddersfield, West Yorkshire, United Kingdom, HD1 2ET
Contact: [phone] EXT 917
Web: www.blackapple-solutions.co.uk

Additional Information

All your information will be kept confidential according to EEO guidelines.