PROJECT MANAGER

Only Marketing Jobs; Greater London; Hybrid; GBP 48,000 - 55,000; Full time

Job summary

A creative agency in London is seeking a Project Manager to oversee account operations and manage client relationships. The ideal candidate should have over 2 years of experience in social media, preferably from an agency background. Responsibilities include handling project plans, foreseeing challenges, and maintaining clear communication with stakeholders. This hybrid role offers a salary between £48,300 and £54,600, reinforcing the agency's reputation for fostering a supportive and inclusive environment.

Qualifications

• 2+ years experience working in social media, preferably agency-side.

Responsibilities

• Manage account operations and client requirements, including project timelines.
• Anticipate commercial and operational challenges.
• Support project management in agency software.
• Ensure timely timesheet updates and progress reporting.
• Build collaborative relationships with account teams.
• Communicate clearly with team members and clients.

Skills

Communication

Organizational Skills

Social Media Knowledge

Attention to Detail

Proactivity

Job description

PROJECT MANAGER

London, UK (Hybrid Working – 3 days in the office per week)

A benchmarked salary between £48,300 to £54,600 based on your level within our progression framework.

WHO WE ARE

We are Born Social, a social‑first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology.

Backed by the strength of a brilliant business that's proudly B‑Corp certified, we're consistently recognised as one of the best places to work.

Project Managers work closely with teams across the business including operations, client services, strategy, social media management and creative. You’ll play a crucial role in managing project plans and timelines, reporting on commercials, collaborating with resource management and implementing ways of working.

WHAT YOU'LL BE DOING

• Managing the account operations and day‑to‑day client requirements, including timelines and project plans, implementing ways of working and managing resource requirements.
• Proactively foreseeing commercial and operational challenges, escalating to key stakeholders internally and externally when required, and providing recommendations on solutions.
• Supporting the administration and management of projects in our agency‑management software (Productive), ensuring everything is set up accurately, managed efficiently and reported on regularly.
• Ensuring timesheets are updated in a timely manner each week and reporting regularly on progress with improvement recommendations.
• Developing and maintaining brilliant collaborative relationships with your account teams to deliver seamlessly.
• Communicating clearly and confidently so every team member knows exactly what’s expected at all stages, and articulating project plans to clients where required.

WHO WE'RE LOOKING FOR

• Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
• Highly organised: social is fast, there’s a lot of content and a lot of deadlines, so the ability to run a tight ship is a must.
• You love brands and social media: you're fascinated by brands, how they market themselves and how they use social media to do this. You are naturally curious about the developments of the digital world and excited by its potential.
• Pride in your work: we treat our client’s brands as our own and are meticulous about our approach. You take real pride in what you deliver and always strive for perfection.
• Real drive and ambition: you are passionate and ambitious, confident in your ability to adapt to the ever‑changing world of social, and a proactive self‑starter with a mindset of growth and the drive to make it happen.
• 2+ years experience working in social media (agency‑side preferable).

VALUES

Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture.

• ⚡️ See Challenge as Opportunity… is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.
• ⚡️ Say It Simply… is how we communicate. Think of the basic rules of communication – honest, clear, confident.
• ⚡️ Do What You Say… is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.
• ⚡️ Make Each Other Better… is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.
• ⚡️ Consciously Contribute… is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self‑serving.

EVERYONE'S WELCOME

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.

A DAY IN THE LIFE WITH US

We've partnered with Day of Wrk to show you what daily life is like in some of our most popular job roles. Visit their site to see content from some of our team including Social Media Managers, Motion Designer & Account Managers.