Project Manager

MRI Software; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading real estate software company is seeking a Project Manager to oversee multiple customer-facing engagements. This role involves ensuring project delivery quality, managing customer relationships, and leading project teams in a hybrid work environment. Ideal candidates should have over two years of project management experience and a strong understanding of the software development lifecycle, along with excellent communication and leadership skills.

Benefits

Employee engagement programs

Flexible working hours

Hybrid working model

Qualifications

• At least two years of experience in a project management role.
• Proven ability to work on complex pieces of work to successful outcomes.
• Strong understanding of the software development lifecycle.

Responsibilities

• Deliver multiple customer-facing consulting and technology projects successfully.
• Ensure quality of delivery and enhance customer satisfaction.
• Manage customer relationships during the engagement lifecycle.

Skills

Customer-focused

Leadership skills

Excellent communication skills

Time management

Multi-tasking

Education

Bachelor level degree

Tools

Microsoft Office

Microsoft Project/Smartsheet

Job description

Overview

MRI Software is looking for a Project Manager to join a growing team in our Global Professional Services (GPS) department. This role involves managing multiple customer facing engagements of varying complexity and duration. The team size is currently around 25 individuals providing project services to hundreds of customers at any one time with each Project Manager managing multiple clients at once. The Project Management team sits naturally at the centre of customer implementations and hence the Project Manager has a high profile role within MRI.

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. We work hard, play hard. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. We are dedicated to creating a work environment you look forward to every day, investing heavily in employee engagement and offering the industry’s best perks. We operate a hybrid working model with 3 days of working from home per week; this role can be based in any of our UK offices (London, Sleaford, Birmingham).

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new Pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Responsibilities

• Successful delivery of multiple concurrent customer-facing consulting and technology projects
• Ensuring quality of delivery and customer satisfaction
• Customer relationship and expectation management during the engagement lifecycle
• Provide clear and accurate management reporting and statistics including accurately forecasting imminent invoicing and future income
• Work closely with the sales teams and have a solid understanding of the sales process
• Work very closely with the team of consultants to ensure project deliverables are met
• Work with the operations team to effectively schedule the necessary team members on projects, while recognising that there will be competing demands on these resources
• Liaise with practice managers and directors on project escalations
• Manage changes to project scope and schedule effectively
• Risk management

Personal attributes

• Self-starter
• Customer-focused
• Efficient time management
• Leadership skills
• Ability to lead a meeting and portray concepts persuasively
• Recognition that the need for administration and day-to-day tasks is vital in the role of Project Manager
• Multi-tasking
• High teamwork ethic
• Commercially aware
• People management skills
• Impeccable attention to detail in presentations, emails etc
• Excellent all-round communication skills
• Ability to spot potential improvements and work with others to deliver them

Skills/Requirements Necessary

• Proven ability to work on complex pieces of work to successful outcomes for both employer and customer
• At least two years of experience in a project management role
• Strongly confident in understanding of the software development lifecycle
• Highly proficient with Microsoft Office
• FM industry or CAFM experience

Skills/Requirements Desired

• Prince2 qualification
• Bachelor level degree
• Some travel may be required but in general the role of the Project Manager is to work remotely from our clients, with kick-off meetings and escalation meetings sometimes more likely to be candidates for face-to-face meetings
• Microsoft Project/Smartsheet experience

Amazing growth takes amazing employees. Are you up to the challenge?

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself. MRI Software is committed to being an inclusive employer, regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.