Project Management Assistant

Network Rail; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading railway infrastructure company seeks an organized individual for a role in Birmingham focused on managing customer experiences and project support related to Asset Protection services. Candidates should have some project management experience, HND/HNC level education, and a good understanding of HSQE principles. Responsibilities include coordinating activities, ensuring compliance with company standards, and producing management reports. This is an excellent opportunity for those eager to develop their skills in a technical environment.

Benefits

28 days annual leave

Discounted online shopping offers

Subsidies on rail and underground season tickets

Discount on leisure travel

Qualifications

• Some management experience including project management.
• HSQE awareness, issues and principles.
• Understanding of possession planning.

Responsibilities

• Facilitate management of customer experience in Asset Protection services.
• Support the administration of Commercial Property procedures.
• Coordinate external and third-party activities.

Skills

Project management

HSQE awareness

Stakeholder management

Education

HND/HNC or similar standard

Degree or equivalent

Job description

Location

Birmingham, GB

Department Name

OZ ASPRO Central (570453) G2

About Network Rail

Network Rail operates and maintains the railway infrastructure. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us and you matter to millions. In the North West & Central Region, we’re proud to be building a workforce that reflects the diverse communities we serve. We know that inclusive teams make better decisions, drive innovation, and help us create a safer, more accessible railway for everyone. Even if you don’t meet every single requirement, we encourage you to apply. If you’re passionate about making a difference and believe you have the skills or potential to thrive in this role, we’d love to hear from you. We’re committed to creating an open, supportive environment where everyone feels they belong. Your unique perspective and experience could be exactly what we need to keep Britain moving safely and sustainably. Discover more about our commitment to Equity, Diversity and Inclusion at Network Rail Equity, diversity and inclusion - Network Rail .

About Our Route

Central Route is the Heart of Britain’s Railway. More than a million people rely on our route every week, and we help transport nearly a million tonnes of freight every month. But we are more than just tracks and trains, we are a catalyst for jobs and opportunities, a connection to leisure and time with family and friends, and a foundation for communities and neighbourhoods. We are a key part of the national network, with Birmingham New Street - the busiest station outside of London and the hub of the railway - connecting England, Scotland and Wales, with hundreds of services arriving and leaving every day.

Brief Description

This is a crucial role that facilitates the prompt and efficient management of the end-to‑end customer experience in relation to Asset Protection services. The position provides portfolio and project support in an assistant capacity, effectively interfacing with internal and external parties involved in building, maintenance, development, or other activities that may pose risks to the operational railway and its infrastructure. The role supports compliance with company standards and key performance indicators (KPIs) related to Asset Protection work. This includes assisting with the administration of Commercial Property procedures, coordinating external and third‑party activities, providing reports to the management, and acting as a conduit between the Asset Protection team and wider Network Rail functions. The ultimate objective is to contribute to the delivery of excellent customer service across all stakeholder groups.

About The Role (External)

Every day will be different, but you will be expected to join our dynamic project team and play a vital role in delivering high‑quality projects on time, within budget, and to the highest safety and environmental standards. In this role, you will be proactive and well organised, providing portfolio and project support; working closely with internal teams and external partners involved in building, maintenance, development, and other activities that may impact the operational railway and its infrastructure. The role plays an important part in ensuring activities are well coordinated, risks are managed appropriately, and company standards and key performance indicators (KPIs) are met. Key aspects of the role include supporting the administration of Commercial Property procedures, coordinating external and third‑party activities, producing management reports, and acting as a central point of contact between the Asset Protection team and wider Network Rail functions. Through this work, you will help deliver a high‑quality, responsive service to customers and stakeholders, supporting the smooth delivery of Asset Protection services and the end‑to‑end customer experience. This is an excellent opportunity for someone who is highly organised, comfortable managing multiple priorities, and keen to develop experience within a technical and operational environment.

In order to be successful in this role, we would like you to have/to be:

• Some management experience including project management.
• Educated to HND/HNC or similar standard.
• HSQE awareness, issues and principles.

It’s not mandatory to have the below, but it would be desirable to have

• Membership (or working towards membership of) the Association for Project Management.
• A degree or equivalent.
• Knowledge of safety, quality, environmental, commercial and financial aspects.
• Understanding of possession planning.
• Experience in stakeholder management.
• Knowledge of property clearance procedures and planning application conditions.
• Knowledge of Document Control processes.

How To Apply (External)

Salary: £25,000. Network Rail adheres to a structured pay framework, any salary offered will be within the pay range advertised.

Closing date: 13 th February, 2026. Late applications will not be accepted.

Our benefits

• Pro‑rata annual leave entitlement (28 days contract dependant)
• My benefits – our discounted online shopping site
• A range of discounted offers including, childcare vouchers, healthcare offers – cycle to work, healthcare club discounted membership and other benefits
• Subsidies of up to 75% on rail and underground season tickets
• 75% discount on leisure travel (Discretionary)

All offers of employment are conditional upon satisfactory completion of a range of pre‑employment checks. Click here for more information

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision http://www.networkrail.co.uk/safety

We’re a Disability Confident Leader employer and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.