Overview
At Ignite Recruitment Services we strongly believe in "being of service" to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. Our client is now looking for a Project Coordinator. Project Coordinator Reporting to: Project Managers / Head of Projects About the Role This is an exciting opportunity to join a fast-paced creative production environment, specialising in project management, creative and technical design, artworking, digital content, print, experiential brand activations, and sustainable production. Project Administrators/Coordinators play a vital role in supporting and managing projects at every stage. You will liaise directly with clients, interpret briefs into actionable instructions for studio and production teams, and ensure that products and services are delivered on time, within budget, and to the highest standards. This role requires exceptional organisational skills, strong communication, and a positive, collaborative approach to thrive in a dynamic and often high-pressure setting.
Scope of the Role
- Collaborative, positive, respectful, and organised with excellent people skills.
- Comfortable working with hybrid project management methodologies (Waterfall and Agile).
- Able to adapt quickly to evolving challenges while remaining calm under pressure.
- Occasional additional hours may be required as part of the role.
Main Duties and Responsibilities
- Client Liaison
- Act as a primary point of contact for clients, maintaining strong, positive relationships.
- Receive and interpret briefs, preparing accurate internal documentation.
- Regularly update clients on job progress, ensuring expectations are met.
- Job Management
- Enter and manage data in the MIS system.
- Translate orders into briefs for studio, production, packing, and installation teams.
- Coordinate spreadsheets for rollouts, analysing data for quoting.
- Liaise with studio, manufacturing, dispatch, and installation teams to keep projects on track.
- Prepare installation briefs for bespoke jobs.
- Business Development
- Work closely with existing clients to identify new opportunities.
- Financial & Commercial Management
- Ensure accounts are up to date and invoices are accurate and timely.
- Teamwork
- Maintain clear and constructive communication across all teams.
- Support colleagues and management to ensure smooth project delivery.
- Ad Hoc Duties
- Contribute to bespoke projects outside of day-to-day responsibilities to broaden skills.
- Excellent time management and organisational skills.
- Strong attention to detail.
- Clear written and verbal communication.
- Ability to stay calm under pressure.
- Strong leadership and teamwork abilities.
- Experience in the graphics and creative production industry.
- Proficiency in Excel, PowerPoint, Word, Outlook, and ability to learn new software quickly.
- Practical experience with MS Office and operational tools.
Desirable Skills & Characteristics
- Experience in retail visual merchandising (luxury beauty/fragrance is an advantage).
- Knowledge of the luxury print and fabrication industry.
- Dynamic, proactive, and enthusiastic with pride in your work.
- Ability to manage multiple projects simultaneously.
Guiding Principles
- Embrace being uncomfortable - growth happens outside your comfort zone.
- Be quick, don't hurry - agility without compromising quality.
- Stay curious - open to new ideas and ways of working.
- All hands on deck - teamwork above all.
- Take ownership - accountability in words and actions.
- Protect the culture - focus on ideas and collaboration, not negativity.
Equality and Diversity
We are committed to creating a workplace where diversity is valued, recognised, and encouraged. Everyone is expected to take personal responsibility for promoting fairness, mutual respect, and inclusivity at all times