Project Co-Ordinator

Odevo AB; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading property management company is seeking a Project Co-Ordinator to join their dynamic team. In this hybrid role, you will oversee various tasks to enhance efficiency and client satisfaction, utilizing your skills in property management and customer service. The company offers opportunities for professional growth and works with modern technology. Ideal candidates will demonstrate teamwork, strong communication skills, and the ability to manage multiple priorities effectively.

Benefits

25 days annual leave

Hybrid work opportunities

Financial support for personal development

Career growth opportunities

Employee Referral Scheme

Discretionary bonuses

Qualifications

• High standard of numerical and written English grammar.
• Professional telephone manner with a high level of customer focus.
• Ability to manage challenging callers effectively.

Responsibilities

• Process instructions from various property management stakeholders.
• Manage diaries to maximize efficiency and cost potential.
• Liaise with clients, property managers, and inspectors.

Skills

Teamwork skills

Understanding of Residential Block Property Management

Good IT skills particularly in Excel

Ability to prioritize workload and work under pressure

Tools

Insightly

Solarvista

Dwellant

Fixflo

Outlook

Word

Excel

Job description

We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simplify living for families and individuals by delivering highly attractive and efficient property management services to building owners and associations as well as to residents. Our core belief is that digital technology combined with great people will play a central role in delivering a step change in how boards and residents experience property management.

What we do matters to billions of people across the world. Residential real estate is the world’s largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging behind when it comes to customer focus and digitalization. That is why we formed Odevo.

Over the past six years, leading property management companies in the US, UK, Nordics, Germany, Spain, Portugal, Italy, and Mexico have joined forces to form Odevo. In that time, our revenues have grown 60-fold, establishing us as one of the largest and fastest-growing international players in the industry. Our ambition is to continue to grow rapidly organically and by attracting additional companies to join us in both existing and new markets.

We deliver our property management services with custom developed software to simplify living and make life easier for property owners, association boards, residents and very importantly our own property management professionals. We make complex topics such as managing property finances and the daily maintenance of buildings easy, and we automate time-consuming everyday tasks so people can spend more time on things that they really enjoy.

We are now a 10 000 employee company with a start-up mentality. We aspire to break new ground through innovation, and we actively cultivate a workplace where we can grow as individuals and have fun while achieving great things together.

To continue our ambitious growth journey, we are now looking for people who share our vision to join us on a journey that will continue to transform the property management industry on a global scale.

What we offer

• Professional growth - to work with the most talented developers in the industry.
• Modern technology - we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work.
• Innovation - to work on exciting projects that push the boundaries of our industry and make a real impact.
• Commitment to quality - a dynamic and forward-thinking company that values profitable and long-term product development.

Project Co-Ordinator at SRVO

Location – Hybrid working – London / home based

Working Hours – 37.5 hours per week, 0900 – 1730 Monday - Friday

Salary – Competitive

About SRVO

SRVO is a Chartered Surveying and Property Consultancy, providing a full range of surveying, project and consultancy services, along with Risk Assessments throughout the UK. SRVO supports both the commercial and residential sectors, we are proud of our great reputation and the relationships built with our clients over many years.

Our mission is to transform the property landscape with safe and sustainable solutions.

At SRVO, we set up people to succeed, giving them the tools and support that they need to do so. This includes providing our people with a clear path to career development and a broad variety of experience, whilst also providing technology and tools that enable them to flourish.

We recognise the individual capabilities and contributions of all our people as we do this, in a supportive environment where wellbeing is prioritised. We foster an ambitious environment, where people strive to improve and be challenged whilst also enjoying the work that they do. We are open and clear regarding reward and seek to deliver a leading approach that recognises great people.

SRVO are an Odevo Group Company.

Benefits

• 25 days annual leave for work-life balance.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Employee Referral Scheme for potential bonuses.
• Discretionary Bonus.

Job Description

Join a rapidly growing property company at the forefront of the real estate market. The Project Co-Ordinator will work as part of a team, under the direction of the Health & Safety / Risk Directors, maximising efficiencies with the use of technology, whilst ensuring customer service is at the forefront and consistency is maintained.

This role will require a person to be able to learn quickly and be able to prioritise as they will be covering several different jobs. The ability to multi-task is therefore essential.

Primary Responsibilities

• Processing of instructions received from Odevo Property Management Companies, Partners, External Clients etc.
• Effective diary management to maximise cost/earning potential for each inspector to achieve monthly and annual targets.
• Liaise with Leaseholders, Clients, Property Managers, and Inspectors in connection with, but not restricted to, property access, fee proposals, and instructions.
• Respond to particular enquiries in a prescribed format using templates
• Document management: copy / scan / index / save documents to various systems.
• Undertake bulk mail merge printing either via the outsourced mailing service or via the portal. On occasion will be required to print, collate accompanying documents, envelope stuffing and posting promptly.
• Answering external calls with a professional telephone manner and ability to manage challenging callers.
• Proofreading and quality assurance for reports generated by inspectors and uploading to the necessary portal.
• Create and issue invoices and credits for all relevant services conducted
• Assist with Credit Control
• Providing cover for staff absence/holidays if necessary
• Assist with providing accurate data for management reports.
• Use Insightly, Solarvista, Dwellant, Fixflo, Outlook, Word, Excel and any other systems as required.
• Other administrative duties relating to the running of the department

Person Profile / Skill Set

• Teamwork skills
• The initiative, enthusiasm and self-confidence to interface directly with clients
• Understanding of Residential Block Property Management
• Well-developed interpersonal and oral communications skills, professional telephone manner and ability to manage challenging callers.
• High standard of numerical and written English grammar
• Good IT skills particularly in Excel
• Excellent interpersonal skills and customer focused
• Ability to work on own initiative
• Ability to prioritise workload and work under pressure
• Work to pre-determined task deadlines
• Follow written procedures

Application Process

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit SRVO on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-RR12.

Excited?

If you are excited about being part of a successful team, apply for this position!

👉🏽 Why we formed Odevo

🔍 About Odevo

🌐 Our Software