Project Admin & Customer Support Specialist

Country Dreams Radio; Sheffield; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading drainage solutions provider in Sheffield is seeking an office support role to assist the project manager with daily operations. The successful candidate will engage with customers, manage reports, and perform essential administrative tasks. A minimum of 12 months in a busy office is required, alongside strong customer service and IT skills. The position offers a competitive salary of £28,000 - £30,000 and various benefits including 25 days of holiday and life assurance.

Benefits

25 days holiday + bank holidays

Life Assurance equal to 1 x your base pay

Auto enrolment pension scheme

Free onsite parking

Friendly working environment

Qualifications

• Minimum of 12 months experience in a busy office environment.
• Proven background in data entry and customer service.
• Ability to learn new in-house IT systems quickly.

Responsibilities

• Support the project manager in day-to-day business.
• Handle customer contacts with job updates and inquiries.
• Update systems including customer reports, invoicing, and time sheets.

Skills

Office experience

Customer service background

Excellent IT skills (Excel, Word)

Job description

A leading drainage solutions provider in Sheffield is seeking an office support role to assist the project manager with daily operations. The successful candidate will engage with customers, manage reports, and perform essential administrative tasks. A minimum of 12 months in a busy office is required, alongside strong customer service and IT skills. The position offers a competitive salary of £28,000 - £30,000 and various benefits including 25 days of holiday and life assurance.