programme facilitator

Ministry of Justice; Wrexham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A government agency in the UK seeks a Programme Facilitator to deliver evidence-based interventions for probationers. The role demands strong communication skills and teamwork, with responsibilities including planning interventions, monitoring safety and wellbeing, and collaborating with multiple agencies. The position offers a starting salary of £26,475, with opportunities for progression, extensive training, and a commitment to professional development. Flexibility is crucial as evening and weekend work is required, alongside travel across the regional area.

Benefits

Flexible benefits

Local Government Pension Scheme

Annual leave of 25 days plus public holidays

Unsocial hours premiums

Travel reimbursement

Qualifications

• High reading, writing, and communication skills for reporting.
• Experience managing challenging behavior with offenders.
• Awareness of the criminal justice system and safeguarding principles.

Responsibilities

• Plan and deliver interventions for probationers.
• Monitor and recommend risk and safety throughout interventions.
• Communicate progress and concerns to stakeholders.

Skills

Communication skills

Teamwork

IT proficiency

Analytical skills

Problem behavior management

Tools

Microsoft Office

Job description

Overview

Are you passionate about rehabilitation? The Programme Facilitator in the Probation Service will deliver a range of evidence‑based interventions to people on probation, helping them change attitudes, beliefs and behaviours. The role is regionally based, requires travel and night‑time work, and supports offenders across all offence types and risk levels, including sexual and domestic abuse cases.

Responsibilities

• Plan and deliver group or one‑to‑one interventions in line with operational manuals and the individual learning style of each probationer.
• Adhere to statutory safeguarding responsibilities for children and adults and to multi‑agency public protection policies.
• Manage group dynamics and complex needs to ensure effective targeting of the intervention and attainment of learning outcomes, addressing problematic behaviour promptly.
• Monitor and recommend suitability, risk, safety and wellbeing throughout the intervention, informing future sentence management.
• Record and report attendance, risk issues, feedback and other data accurately to meet quality assurance requirements.
• Communicate progress and concerns to Probation Practitioners, courts and other stakeholders, contributing to risk assessment and sentence management.
• Deliver workshops and briefings to probation staff and external stakeholders about the interventions available.
• Model pro‑social behaviour, reinforcing positive attitudes and challenging anti‑social behaviour.
• Participate in regular video monitoring feedback sessions to maintain audit standards and reflect on practice, implementing professional development advised by supervisors.

Assessment Process

Applicants will be sifted after the deadline. Those selected for a sift interview will undertake a facilitation exercise and a behavioural interview. The facilitation exercise involves a 10‑minute presentation on a topic supplied ahead of the interview, assessed against Communicating and Influencing, Developing Self and Others, Managing a Quality Service and Working Together. Successful candidates progress to an assessment centre, must complete required training, and pass an assessment for Accredited Programme Facilitator status.

Training & Development

• Accompanying 6‑month probationary period, including an assessment centre and delivery of training modules.
• One‑week programme‑specific training for each intervention delivered.
• Continuous up‑skilling through workshops, briefings, and professional development programmes.

Qualifications & Experience

• Demonstrated high reading, writing and communication skills, including report and correspondence writing for internal and external stakeholders.
• Strong belief in equality and inclusion, with a commitment to diversity.
• Experience managing challenging behaviour and working with offenders with a range of social and personal difficulties.
• Ability to build effective teamwork relations and work collaboratively with multiple agencies.
• Awareness of the criminal justice system, safeguarding principles, and sentence structures for people on probation.
• Experience analysing information from multiple sources to inform decisions.
• IT proficiency, especially Microsoft Office, for report generation and record‑keeping.
• Capacity to plan, prioritise and adapt tasks in response to changing demands.
• Successful completion of an assessment centre and accreditation for programme facilitation.

Salary & Benefits

• Starting salary £26,475 with progression through the Competency Based Framework.
• Unsocial hours premiums: 30% for evenings, 50% for Saturdays.
• Annual leave: 25 days (30 days after five years) plus public holidays.
• Local Government Pension Scheme (LGPS) through the Greater Manchester Pension Fund.
• Extensive training and professional development opportunities.
• Family‑friendly policies, flexible benefits, and new employee benefits such as travel reimbursement.

Working Arrangements

Regular evenings, weekends, and travel across a large regional area with travel expenses claimed. Hybrid working arrangements are available on a business‑needs basis. The position is full‑time (37 hours per week) but requires flexible working to meet programme delivery needs.