Programme Administrator

University of Reading; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading university in the UK is seeking a full-time administrative professional to provide comprehensive support to students and staff. The successful candidate will ensure high-quality service delivery, maintain data accuracy, and foster collaborative relationships. Strong organisational skills and attention to detail are crucial for this role. The position offers opportunities for professional development within a dynamic working environment.

Qualifications

• Previous experience in a busy administrative role with high levels of data management.
• Strong focus on maintaining accuracy and attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver high quality administrative support to students and teaching staff.
• Work closely with managers and academic colleagues for smooth service delivery.
• Ensure data accuracy and contribute to operational delivery of teaching.

Skills

Organisational skills

Data management

Attention to detail

Customer service

Communication skills

Interpersonal skills

Tools

Databases

Job description

This role is full time, fixed term until December 2026. Closing date: 23:59 on 27th November 2025. Interview date: 8th of December 2025. This role is not eligible for Skilled Worker visa sponsorship. The successful candidate(s) will have to ensure that they have the right to work in the UK or be able to secure this through another means without the sponsorship of the University. Further information about sponsorship is available on the UK Visas and Immigration Website. Would you like to join a thriving community of people dedicated to supporting students to flourish and achieve at University? If you have good organisational skills, strong attention to detail and enjoy working with clear processes as part of a team, this is a perfect role for you, whether early in your career, returning to work after a break or switching from another career path. Previous experience in Higher Education administration is not required, as full training on systems and processes will be given. This role is to be part of a team delivering high quality and comprehensive administrative support to students and teaching staff, right from enrolment through to receiving their results. Your role is key in the operational delivery of their teaching and assessment. You will work closely with your managers and academic colleagues to ensure our students are provided with the best and smoothest possible service throughout their time at the University. The job description of the role describes the range of activities and opportunities for you to be involved in as well as the benefits of our friendly and dynamic working environment at the University.

Qualifications and Requirements

• Previous experience in a busy administrative role with high levels of data management.
• Good organisational and IT skills including high levels of experience of working with databases to maintain and retrieve data.
• A strong focus on attention to detail and maintaining accuracy.
• A strong commitment to the provision of an excellent customer service with the ability to proactively suggest improvements.
• The ability to develop and sustain collaborative and effective working relationships with a range of colleagues and be passionate about delivering excellent customer service to them.
• Excellent communication, negotiation and interpersonal skills, with the ability to show empathy and sensitivity when required.

Contact Information

Contact Name: Catherine Leather

Contact Job Title: Programme Manager

Contact Email address: [e-mail]

Alternative Contact Name: Kathreen Samuels

Alternative Contact Job Title: Senior Programme Administrator

Alternative Contact Email address: [e-mail]

We welcome applications from both external and internal candidates. As part of the University’s ongoing commitment to professional development, this role can be considered on a seconded basis for existing staff members. Internal candidates should discuss this with their line manager prior to applying.

Equality and Diversity

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.