Production Team Leader

Restore Plc; Swinton; On-site; GBP 29,000; Full time

Job summary

A leading digital services company in the UK is seeking an experienced Team Leader to oversee daily operations and ensure compliance with company policies. The ideal candidate has strong leadership abilities and excellent communication skills. This full-time role offers competitive salary and benefits, including life assurance and a contributory pension scheme. Join a proactive team where you can make a significant impact.

Benefits

Life assurance

Annual leave entitlement

Contributory pension scheme

Family leave

Qualifications

• Experience in team leadership, ideally in a fast-paced environment.
• Strong motivational and coaching skills with a proven track record.
• Excellent communication skills for handling customer complaints.

Responsibilities

• Support the line manager in coordinating daily activities.
• Provide leadership and guidance to the team.
• Monitor team performance against objectives.

Skills

Problem-solving

Team leadership

Coaching skills

Communication skills

Job description

About The Role

Role : Team Leader

Location : Manchester, M27 8WJ

Contract Type : Full Time, Permanent

Hours : Mon - Friday 8AM - 4PM

Salary - £28,163.20

Are you an experienced Team Leader looking for a new challenge? Restore Digital is offering an exciting opportunity for a proactive individual to join our team.

As a Team Leader at Restore Digital, you will play a crucial role in overseeing the day-to-day operations of our production team. Your responsibilities will include ensuring compliance with Restore Digital's policies, maintaining high standards of service delivery, and collaborating effectively with other departments to meet strict SLAs.

Responsibilities

• Support the line manager in coordinating and implementing daily activities within the department
• Provide leadership and guidance to the team, fostering a collaborative environment and leading by example
• Assume responsibility in the absence of the line manager, assigning tasks and ensuring the team operates efficiently
• Act as the primary point of contact for the team, addressing enquiries and managing conflicting priorities
• Coach, advise, and motivate team members to achieve personal and professional excellence aligned with business goals
• Enforce Restore Digital's policies, procedures, and health and safety guidelines, ensuring team compliance
• Monitor team performance against objectives, elevate concerns, and identify training needs to enhance efficiency
• Provide daily metrics and reports to line management

About You

• Ability to effectively resolve problems and make informed decisions
• Demonstrated experience in team leadership, ideally in a fast-paced environment
• Strong motivational and coaching skills with a proven track record of team development
• Excellent communication skills, capable of handling customer complaints courteously and effectively
• Previous experience in managing and leading teams to achieve operational targets
• Familiarity with working in a dynamic, deadline-driven setting

What We Can Offer You

• Life assurance
• Annual leave entitlement (starting with 20 – 25 days + bank holidays)
• Contributory pension scheme
• Share save scheme
• Paid volunteer day
• Long service recognition
• Eyecare voucher
• Retail discounts
• Family leave
• Employee assistance programme

About The Company

Restore Commitment to Disability Confidence. We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.