Product Manager – Business, Government and Mobile - 12 month FTC

CityFibre Holding Ltd; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecom company in Greater London is seeking a Product Manager to guide the product strategy for fibre services. You will oversee the product lifecycle, engage with stakeholders, and drive innovative solutions in the market. The ideal candidate should have deep knowledge of data connectivity products and proven experience in product management, especially within the telecom sector. The role offers a competitive salary and a flexible hybrid working model to enhance work-life balance.

Benefits

Competitive salary

Car allowance

Performance related bonus

25 days annual leave

Private medical insurance

Day off on your birthday

Qualifications

• Extensive experience in product management, ideally in wholesale telecoms.
• Strong knowledge of Ethernet and UK ISP market dynamics.
• Proven ability to define, launch, and retire products.

Responsibilities

• Define and execute the product roadmap.
• Develop product requirements and pricing strategies.
• Collaborate with internal and external stakeholders to resolve product issues.
• Track key performance metrics and support product improvement.

Skills

Product management expertise

Knowledge of data connectivity products

Experience with agile development teams

Commercial acumen

Strategic acumen

Familiarity with Kanban methodology

Experience with Salesforce

Experience with JIRA

Experience with Trello

Job description

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in our London office at least 3 days a week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Product Manager – Business, Government and Mobile

You will drive the execution of CityFibre’s BGM product strategy, managing the full product lifecycle for Dark Fibre and Ethernet services to ensure the roadmap and propositions deliver on the company’s business objectives.

You’ll receive a competitive salary, a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Define and execute the product roadmap, ensuring stakeholder alignment and delivering new products or value-added services to meet customer and financial goals
• Develop and articulate product requirements, business cases, and pricing strategies, while monitoring market trends and competitor activity
• Collaborate with internal teams and external stakeholders (e.g., Ofcom, Openreach) to resolve product issues, manage supplier performance, and maintain compelling commercial terms
• Track and report key performance metrics, attend industry forums, and share insights to support continuous product improvement and strategic decision-making

What you’ll bring to the role

Extensive product management expertise, with proven success in defining, launching, and retiring products; ideally with B2B2B wholesale telecoms experience. You’ll also have:

• Strong knowledge of data connectivity products, especially Ethernet, and a solid understanding of UK ISP market dynamics and emerging telecom trends
• Experience collaborating with agile development teams
• Familiar with methodologies like Kanban and tools such as Salesforce, JIRA, and Trello
• Commercial and strategic acumen, understanding customer requirements and market drivers to deliver competitive wholesale telecom solutions

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Qualifications

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Additional information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [e-mail]. We want to help!