Product Manager

Ernst & Young Advisory Services Sdn Bhd; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global consulting firm is seeking an experienced Product Manager to join their EY Wavespace team. This role involves driving innovative technology solutions, managing product vision and strategy, and collaborating with diverse stakeholders. The ideal candidate has a strong background in product management and technology consultancy, with knowledge of Microsoft 365 and emotional intelligence skills. This position includes the opportunity for global engagement and occasional travel, offering a flexible working environment.

Benefits

Flexible working environment

Diverse and inclusive culture

Future-focused skills development

Qualifications

• Approximately 5 years of experience in a comparable role.
• 10+ years in Information Technology roles.
• CTS and PMP certification strongly desired.

Responsibilities

• Define and communicate the product vision and strategy.
• Lead product development lifecycle from ideation to launch.
• Create metrics to demonstrate the product's business value.

Skills

Microsoft 365 knowledge

Emotional Intelligence

Product Management experience

Technology consulting experience

Education

Bachelor in Information Technology or Business Management

Tools

Interactive & Immersive solutions

Job description

Overview

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 400,000 EY people. As part of our team, you’ll be at the forefront of enabling innovative technologies that support our premier client experience teams.

This role will report to the Global Associate Director who leads the EY wavespace / Office Technology team. EY Wavespace is a global network of innovation spaces designed to help organizations accelerate their transformation journeys. Our technology team plays a crucial role in developing cutting-edge solutions that drive business value and enhance customer experiences.

The opportunity

The opportunity

We are seeking a dynamic and experienced Product Manager to join our EY Wavespace technology team. The ideal candidate will be responsible for driving the product vision, strategy, and execution of innovative technology solutions that align with our clients' needs and business objectives. The role will also encompass product success and activation targets who assist in the adoption of our software and hardware targets. Also, this role will have some business process ownership, to build relationships with stakeholders of our facilities who fund local spaces, as well teams who support our technology and spaces

The role is responsible for regional end-to-end experience of our technology used by our EY wavespace teams, which at a high level includes:

• Define and communicate the product vision and strategy in alignment with the overall business goals of EY wavespace
• Lead product development lifecycle from ideation to launch, includes defining requirements, prioritizing features, and managing time lines.
• Evaluating and testing, driving adoption, and marketing to EY wavespace personnel.
• Seeks feedback on use of product and features to ensure a human centered approach towards a frictionless environment
• Builds and maintains relationships with facilities stakeholders
• Managing vendors and internal teams that support the product, to ensure optimal service
• Planning and road mapping for assigned products, including operational support and end of life activities
• Assisting in and planning the portfolio’s financials and TCO

Your key responsibilities

The Product Manager will:

• Support the EY wavespace technology team in financial aspects, including budgeting, procurement and managing independence and privacy reviews.
• Create metrics to demonstrate the product's business value.
• Align roadmaps with other Product Managers to optimize the user experience.
• Research and evaluate new technologies to enhance the EY wavespace experience.
• Manage proofs of concept and pilots to validate new capabilities.
• Report on product utilization and drive for improved adoption.
• Prepare business change materials and industrialize the product.
• Plan, budget, and sponsor the investment portfolio to deliver new product features.
• Prepare business change materials and industrialize the product

Knowledge and Skills Requirements:

• History of working credibly with diverse stakeholders up to Partnership level
• Base level knowledge of Microsoft 365, and office collaboration devices, as well as whiteboarding software
• Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues
• Ability to work with people and vendors in a variety of cultures, countries and time zones
• Able to utilize Emotional Intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others
• Proven experience in product management
• Experience in diverse technology consulting environments
• A firm grasp of Innovation environments, User Experience and Technology Infrastructure
• A solid understanding of Audio Visual Technology including integration of Interactive & Immersive solutions
• Passionate, committed and determined

Other Requirements:

The role has a global scope and requires periodic early or late meetings to support global stakeholders and to manage escalated issues. Some minimal travel may be required to support planned activities.

Job Requirements:

• Education: Bachelor in Information Technology or Business Management or equivalent work experience
• Experience: Approximately 5 years of experience in a comparable role and 10+ years in Information Technology roles
• Certification Requirements: CTS and PMP strongly desired

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

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