Product Assurance Administrator

SCG Midlands; Melton; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A technology and healthcare firm in Melton is seeking a Product Assurance Administrator to ensure their software solutions comply with regulatory standards and enhance patient safety. In this hybrid role, you will support submissions, conduct audits, and maintain compliance documentation. The ideal candidate will have experience in compliance support, strong analytical skills, and proficiency in Google Workspace/Microsoft Office. The company offers numerous benefits including a learning budget and a cycle to work scheme.

Benefits

25 Days Holiday plus an additional day for your birthday

Cycle to Work Scheme

Learning and development budget

Employee Referral Bonus

Discount on Health Insurance

Monthly pizza in the office

Qualifications

• Proven experience in an administrative or compliance support role, ideally in technology or healthcare.
• Strong communication skills, both written and verbal.
• Ability to manage multiple priorities effectively.

Responsibilities

• Support submission processes for product assurance requests.
• Conduct regular audits and risk assessments.
• Liaise with regulatory bodies and NHS trusts to ensure compliance.
• Maintain accurate assurance-related records and documentation.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Communication skills

Organizational skills

Proficiency with Google Workspace/Microsoft Office

Understanding of UK healthcare sector

Job description

Location: Melton (Hybrid)

Salary: Up to £27,000

Working Hours: 09:00 – 17:30

X-on is seeking a highly motivated and detail-oriented Product Assurance Administrator to join our growing, vibrant team. In this important role, you will be at the forefront of ensuring our software solutions not only meet regulatory standards but also enhance patient safety and data integrity.

Responsibilities

• Support with the submission process for relevant frameworks and product assurance requests, adhering to timelines and key requirements.
• Assist in conducting regular audits and risk assessments to help identify potential compliance issues.
• Help prepare documentation for and liaise with regulatory bodies, NHS trusts, and ICBs to support compliance with their requirements.
• Assist in the development and coordination of training programs for X-on staff on information governance, compliance, and clinical safety best practices.
• Maintain accurate and up-to-date assurance-related records, compliance documentation, and tracking process adherence.
• Stay up-to-date on changes to regulations and industry standards, proactively updating X-on's Product Assurance program accordingly.
• Help maintain a strong understanding of information governance and compliance requirements relevant to the UK health tech sector, including NHS frameworks, ICB regulations, and relevant clinical safety standards.
• Support the development and continuous improvement of X-on's Product Assurance program.

Skills Required

• Proven experience in an administrative or compliance support role (ideally technology or healthcare).
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Excellent communication, written and verbal, with the ability to deliver clear and concise information to varied audiences.
• Ability to be proactive, work independently, and manage multiple priorities effectively.
• Strong organisational skills and the ability to meet deadlines.
• Proficiency with Google Workspace/Microsoft Office suite for documentation and data management.
• A foundational understanding of the UK healthcare sector, and a strong willingness to understand/learn about key governance, compliance, and assurance regulations (e.g., GDPR, NHS standards for healthtech suppliers).

Benefits

• 25 Days Holiday plus an additional day for your birthday/equivalent
• Cycle to Work Scheme
• Winter Flu Jabs
• Free On-Site Parking
• Learning and development budget with Professional Qualification Support
• £1,000 employee referral bonus
• Social benefits (paid social events)
• Buy Holiday Scheme
• Employee Assistance Program
• Discount on Health Insurance
• Annual Salary Review
• Enhanced Company Sick Pay
• Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)
• SCG mobile benefit

SCG is proud to be an equal opportunities employer.

We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.