Process Technician

Thames Water Utilities Limited; Horson Farm; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major water utility company is seeking a Process Technician for its Wilmington facility. This essential role involves operating water treatment equipment, ensuring compliance with strict standards, and collaborating with the team. Ideal candidates are proactive, possess excellent communication skills, and must have a full UK driver's licence. A competitive salary starting from £28,335 and various benefits are offered.

Benefits

Competitive salary starting from £28,335

24 days holiday

Generous pension scheme

Personal medical assessments

Performance-related pay plan

Generous parental leave

Qualifications

• Must have excellent communication and interpersonal skills.
• Knowledge of health and safety standards is essential.
• Commitment to teamwork and a proactive approach is required.

Responsibilities

• Operate plant and equipment to ensure water meets drinking standards.
• Monitor and report data for compliance.
• Perform health and safety checks and report hazards.

Skills

Self-motivated individual

Excellent communication

Teamwork

Proactive problem solving

Education

Full UK driver's licence

Job description

We have a great opportunity for a Process Technician to join our team at Wilmington WTW.

You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

This role is an essential front-line role, which the business simply cannot operate without you. Every day is different, you will be working in all weather conditions, carrying out a range of tasks, to ensure the essential functions of our water treatment works operate to maintain the supply to our customers and protect the environment. PPM of maintenance of equipment to support the operation of the plant.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as the Process Technician

• The operation of plant and equipment used in the treatment of groundwater to ensure it meets strict drinking water standards, including cleaning, basic maintenance, routine checks and fault‑finding.
• Monitoring, collating and reporting data to ensure statutory and regulatory compliance is met.
• Undertaking health and safety, and security checks; highlighting and reporting hazards, near‑misses and incidents; making the area safe and escalating any issues to your line manager as soon as possible.
• Accurately reporting faults and recording work and asset information to improve business performance using a field laptop.
• Receiving chemical deliveries, ensuring the correct checks and paperwork are completed.
• Providing technical assistance and guidance to new starters as well as existing colleagues.
• Attending all team meetings, engaging with safety briefings and company communications, and raising constructive feedback with the management team, with suggestions for improvements.

Base Location: Wilmington WTW – DA1 1NT

Working Pattern: 38 hours Monday‑Friday 7:30 am – 15:36 pm, plus standby rota payments & overtime opportunities can increase your earning potential upon completion of essential company training.

Due to the nature of this role you must hold a full UK driver’s licence.

Qualifications and Personal Attributes

• Be a self‑motivated individual who can immerse themselves into the team, is very disciplined, eager to learn from others and has a can‑do attitude.
• Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills to interact with the team.
• Teamwork – we are one team and our end goals are the same.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Must be prepared to be trained in safety procedures.
• Knowledge and awareness of health and safety standards.
• Full UK driver’s licence.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Benefits

• Competitive salary starting from £28,335 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 28 days with length of service (plus bank holidays).
• Contributory pension – Defined Contribution – Maximum of 12% – 2x employee contribution.
• Personal medical assessments – open to all once a year.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous pension scheme through AON.
• Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced maternity leave, 26 weeks full pay and 13 weeks half pay.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.