Process Improvement Specialist

JD.com; Sheffield; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading e-commerce company in the UK is looking for an experienced professional to drive cost optimization and process efficiency through data analysis. The ideal candidate should have over 5 years of experience in logistics and a strong background in e-commerce. Responsibilities include optimizing processes, creating SOPs, and measuring performance. Strong problem-solving and communication skills are essential. This role is critical for enhancing operational efficiencies and maintaining high standards in logistics operations.

Qualifications

• 5+ years of experience in logistics or distribution.
• E-commerce background preferred.
• Experience with SOP creation and process optimization.

Responsibilities

• Drive cost optimization and efficiency improvements through data analysis.
• Optimize in-station processes like receiving and route planning.
• Create SOPs and work instructions.

Skills

Process optimization

Data analysis

Strong problem-solving skills

Excellent communication skills

Strong analytical skills

Education

Bachelor's degree or higher

Job description

Job Description

• Driving cost optimization, efficiency improvements, and process streamlining through data analysis
• Optimization and standardization of in-station processes such as receiving, sortation, route planning and loading
• Creation of SOPs and work instructions
• Definition and scoping of system requirements and cooperation with tech teams for system functionalities and design
• Creation of reports measuring performance and quality
• Creation of training material and train the trainer sessions

Job Requirement

• Bachelor's degree or higher; 5+ years of experience in the logistics and delivery/ distribution industry;
• Preferably retail; e-commerce background
• Experience in process optimization, creation of SOPs
• Six Sigma experience is a plus
• Excellent communication and coordination skills, as well as the ability to implement systems;
• Strong problem-solving skills, strong analytical skills