Process/Business Analyst

iO Associates; Remote; GBP 80,000 - 100,000; Full time

Job summary

A UK Police Force is seeking a skilled Business/Process Analyst to assess current processes and translate business needs into actionable solutions. Candidates should have strong business analysis and process mapping experience, as well as familiarity with Duty Management Systems and PeopleSoft HR. This full-time remote position offers a negotiable salary outside IR35, and requires strong problem-solving skills and stakeholder management capabilities. Ideal applicants will hold or have held NPPV3 previously.

Qualifications

• Strong background in business analysis and process mapping.
• Experience with Duty Management Systems (DMC) and PeopleSoft HR.
• Ability to work effectively with cross-functional teams and manage stakeholder expectations.
• Currently hold or have previously held NPPV3.

Responsibilities

• Analyse current processes and identify areas for improvement.
• Translate business needs into clear, actionable requirements for product/service design.
• Collaborate with stakeholders to ensure solutions meet operational and HR objectives.
• Provide insight into system capabilities and integration options.

Skills

Business analysis

Process mapping

Communication

Problem-solving

Stakeholder management

Tools

Duty Management Systems (DMC)

PeopleSoft HR

Job description

Job Title: Business/Process Analyst NPPV3 (12 Months) Salary: Negotiable Outside IR35 Contract: Full-time, Remote

Our Client

We are supporting a UK Police Force committed to delivering modern, efficient services. Our focus is on transforming Duties and HR systems to support operational excellence. We are seeking a skilled Process Analyst / Business Analyst to help us understand complex business challenges, identify opportunities for improvement, and align processes with technology-driven solutions.

The Role

As a Process Analyst / Business Analyst, you will play a key role in assessing current processes, translating business needs into actionable requirements, and supporting transformation initiatives. You will collaborate with stakeholders to ensure solutions meet operational and HR objectives, while providing insight into system capabilities and integration options.

Key Responsibilities

• Analyse current processes and identify areas for improvement.
• Translate business needs into clear, actionable requirements for product/service design.
• Collaborate with stakeholders to ensure solutions meet operational and HR objectives.
• Provide insight into system capabilities and integration options.

About You

We are looking for an experienced analyst with strong problem-solving skills and a background in HR and duty management systems.

Essential Skills & Experience

• Strong background in business analysis and process mapping.
• Experience with Duty Management Systems (DMC) and PeopleSoft HR.
• Ability to work effectively with cross-functional teams and manage stakeholder expectations.
• Currently hold or have previously held NPPV3

Desirable

• Understanding of HR workflows and duty scheduling.
• Familiarity with policing or public sector environments.
• Excellent communication and problem-solving skills.