Overview
Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. The job holder manages and leads staff, offers support and cover to other teams, and demonstrates a commitment to equality, inclusion and confidentiality. Senior Probation Officers may be required to undertake any combination of the duties and responsibilities listed below.
Responsibilities
- Provide effective management and leadership to the team.
- Accountable for the quality delivery of good practice and team performance improvement within policy and national standards.
- Deploy team resources efficiently and cost‑effectively, ensuring best value for budget control and organisational aims.
- Ensure staff meet the requirements of the NPS contract with HMPPS, CRC and local business plans.
- Access, interpret, analyse and apply performance data proactively to maximise LDU/team performance.
- Manage staff development, under‑performance, attendance, health and safety, employee relations and diversity matters, adopting a consistent, fair and objective standpoint.
- Ensure offender managers manage risk appropriately and meet all public protection standards and targets.
- Contribute directly to public protection through multi‑agency arrangements, casework review and feedback.
- Promote a culture of innovation and continuous improvement in service delivery.
- Manage financial resources for your area of responsibility, authorise expenditure within limits and comply with HMPPS financial regulations.
- Provide leadership and direction in partnership work with key stakeholders, representing the NPS as required.
- Facilitate effective communication between the LDU/Operational Unit management team and internal and external partners.
- Play an active part in the corporate management of the NPS as a member of the LDU/Operational Unit Management Team.
- Undertake specific responsibilities delegated by the Head of Operational Function.
- Demonstrate pro‑social modelling skills by reinforcing pro‑social behaviour and challenging anti‑social attitudes.
- Carry out safeguarding duties in accordance with statutory responsibilities and policies.
- Work within the aims and values of NPS and HMPPS.
Essential Experience & Qualifications
- Substantial experience with a proven record of good practice in a variety of settings, including offender risk assessment and management.
- Understanding of the role of the Probation Service within the Criminal Justice System and multi‑disciplinary settings.
- Knowledge of factors influencing engagement with victims.
- Experience of risk management and assessment, including multi‑agency risk procedures.
- Evidence of ability to evaluate practice and provide a practice perspective on policy development.
- Experience of working under pressure and fulfilling demanding deadlines.
- Experience of working flexibly as part of a team to achieve performance targets.
- Experience of contributing to effective administration and information systems.
- Demonstrable achievements in managing/supporting change and improving quality and efficiency.
- Well‑developed IT skills, including interpreting and applying performance reports.
- Experience of championing diversity and inclusiveness internally and externally.
- Ability to implement the services health and safety policies.
- Fluency in English (and Welsh where specified).
Qualifications
- Graduate Diploma / Honours Degree in Community Justice or similar, integrated with a Level 5 Diploma in Probation Practice.
- Or a qualification recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
- Previously recognised Diploma in Probation Studies, Diploma in Social Work (Probation Option), CQSW (Probation Option) or equivalent.
- Presentation Level security checks – DBS Standard required.
Working Arrangements
Hybrid working arrangements are available where business need allows. The role is based in the UK and is not available for overseas work.