Proactive Service Coordinator & Scheduler (Admin)

Perfect Management Limited; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established organization in North Watford is seeking a proactive Administrator, Service Co-ordinator to join their small team. The role involves managing customer calls, scheduling maintenance visits for engineers, and coordinating various administrative tasks. Candidates should have experience in similar roles, be organized, and possess excellent customer service skills. The position offers a structured schedule with holidays and pension benefits. Own transport is required due to the location.

Benefits

23 days holidays

Closed at Christmas

Pension

Qualifications

• Experience in a Service Administrator or Service Co-ordinator role.
• Ability to handle a fast-paced environment.
• Must have own transport.

Responsibilities

• Take inbound calls from customers.
• Book service and maintenance visits.
• Manage diaries for engineers.
• Order spare parts.

Skills

Proactive mindset

Excellent customer service

Organizational skills

Ability to manage multiple tasks

Tools

Clik

Microsoft Word

Microsoft Excel

Job description

A well-established organization in North Watford is seeking a proactive Administrator, Service Co-ordinator to join their small team. The role involves managing customer calls, scheduling maintenance visits for engineers, and coordinating various administrative tasks. Candidates should have experience in similar roles, be organized, and possess excellent customer service skills. The position offers a structured schedule with holidays and pension benefits. Own transport is required due to the location.