Pro Customer Service Sales

Home Depot; Leominster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Leominster is seeking candidates for the Pro Customer Service/Sales Team. This role involves assisting professional customers with their needs, collaborating with team members to achieve sales goals, and providing product knowledge to ensure customer satisfaction. Successful candidates will exhibit strong communication skills and may be expected to handle bilingual interactions depending on customer demands. This position offers competitive pay ranging from $18.00 to $20.00 per hour, based on experience and qualifications.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to build and maintain professional relationships.
• Strong communication skills to assist diverse customers.

Responsibilities

• Assist Pro customers at the desk and in the store.
• Drive sales by meeting monthly goals and metrics.
• Collaborate with team members to ensure a safe environment.

Skills

Bilingual communication skills

Sales and customer service

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

LEOMINSTER

State

MA

Auto req ID_BR

156425BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044454

Pay Range

$18.00 - $20.00