Private Members Club Host: Bespoke, Welcoming Service

Maison Estelle; City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A private members’ club in London is seeking a dedicated host to create memorable experiences for members. The role requires excellent communication skills, previous experience in a high-volume hospitality environment, and a passion for providing top-notch service. You will engage with members, handle reservations, and ensure a welcoming atmosphere. The club offers competitive perks including holidays, bonuses, and development opportunities, fostering a supportive team culture.

Benefits

Biannual company socials

Exclusive staff rates

Birthday day off

Meals during shifts

Pension and health cash plan

28 days holiday

Recommend-a-friend bonus

Qualifications

• Previous host experience in a busy and high-volume hospitality operation.
• Strong command of English and excellent communication skills.
• Ability to work unsupervised while planning effectively.

Responsibilities

• Create a warm, welcoming impression for our members.
• Strive to build genuine relationships with all members.
• Provide friendly service that reflects our standards.
• Answer phone calls, take reservations, and handle inquiries.
• Maintain a tidy and presentable reception area.
• Anticipate member needs for a personalized experience.

Skills

Previous host experience

Computer literate (MS Office, CRM)

Planning ability

Attention to detail

Excellent time-management skills

Excellent communication skills

Strong command of English

Passion for hospitality

Job description

A private members’ club in London is seeking a dedicated host to create memorable experiences for members. The role requires excellent communication skills, previous experience in a high-volume hospitality environment, and a passion for providing top-notch service. You will engage with members, handle reservations, and ensure a welcoming atmosphere. The club offers competitive perks including holidays, bonuses, and development opportunities, fostering a supportive team culture.