Prison Family Engagement Lead

PACT (Prison Advice and Care Trust); Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A highly respected charity is seeking to lead family engagement services at HMP The Verne and HMP Portland. The role includes managing casework services, advocating for families, and ensuring a positive visitor experience at the Visits Centre. Candidates should have experience coordinating services in a challenging environment, excellent interpersonal and organisational skills, and knowledge of safeguarding practices. This position offers the chance to make a significant impact on the lives of prisoners and their families in a supportive capacity.

Qualifications

• Experience working with prisoners and their families in a challenging environment.
• Ability to manage a demanding workload.
• Knowledge of safeguarding and child protection practices.

Responsibilities

• Lead delivery of family engagement services at designated prisons.
• Manage casework services including assessments and advocacy.
• Ensure positive visitor experiences at the Visits Centre.

Skills

Interpersonal communication skills

Customer service

IT skills

Organisational skills

Job description

A highly respected charity is seeking to lead family engagement services at HMP The Verne and HMP Portland. The role includes managing casework services, advocating for families, and ensuring a positive visitor experience at the Visits Centre. Candidates should have experience coordinating services in a challenging environment, excellent interpersonal and organisational skills, and knowledge of safeguarding practices. This position offers the chance to make a significant impact on the lives of prisoners and their families in a supportive capacity.