Principal ServiceNow Architect

Government Recruitment Service; West of England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A government agency is seeking a ServiceNow Principal Technical Architect to provide governance and technical guidance for their ServiceNow platform. The candidate will focus on maintaining platform integrity and engaging with various stakeholders. This is a permanent position based in the United Kingdom.

Responsibilities

• Provide governance and technical guidance for ServiceNow instances.
• Maintain the integrity of the ServiceNow platform.
• Engage with stakeholders and users for project work.

Job description

Overview

The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a ServiceNow Principal Technical Architect to join their team on a permanent basis.

Responsibilities

Your main responsibility will be to provide governance and technical guidance for Defra’s instances of the ServiceNow enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future-proof business and technical decisions.

Defra’s ServiceNow Platform provides a strategic service supporting the operation of Defra’s business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform.

We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra’s investment in ServiceNow by making sure the platform is governed to best practice standards.

You will have the opportunity to engage with a wide range of stakeholders and users as part of the projects you work on.