Principal ServiceNow Architect

Department for Environment, Food & Rural Affairs (DEFRA); North East; On-site; GBP 60,000 - 85,000; Full time

Job summary

A governmental agency is looking for a ServiceNow Principal Technical Architect to join their team. This role focuses on providing governance and technical guidance for the ServiceNow platform, ensuring best practices are maintained. You will work closely with stakeholders and users, enhancing the platform's effectiveness across the organization.

Responsibilities

• Provide governance and technical guidance for ServiceNow applications.
• Support the Senior Service Tool Manager to maintain the integrity of ServiceNow.
• Engage with stakeholders and users during project work.

Job description

Overview

The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a ServiceNow Principal Technical Architect to join their team on a permanent basis.

Your main responsibility will be to provide governance and technical guidance for Defra's instances of the ServiceNow enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future-proof business and technical decisions.

Defra's ServiceNow Platform provides a strategic service supporting the operation of Defra's business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform.

Responsibilities

We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra's investment in ServiceNow by making sure the platform is governed to best practice standards.

You will have the opportunity to engage with a wide range of stakeholders and users as part of the projects you work on.

Disability Confident

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .