Principal Product Manager Omnichannel Customer Journeys

Currys PLC; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology retailer is seeking an experienced Product Manager to lead the product function and drive customer-centric initiatives. The role involves building and executing product roadmaps, leading and mentoring a team of Product Owners, and leveraging data to enhance the customer experience. The ideal candidate will have proven leadership skills, a strong background in retail, and familiarity with Salesforce tools. Join a company passionate about empowering its team and enhancing customer engagement through technology.

Qualifications

• Strong evidential experience in relevant Product Management.
• Experience leading product management teams.
• Proven experience in a retail business.
• Experience building roadmaps through customer data analysis.

Responsibilities

• Lead a team of Product Owners and Senior Product Owners.
• Drive customer-centric data-driven journeys.
• Define, prioritize, and manage the product roadmap.
• Communicate strategies and goals to senior stakeholders.

Skills

Leadership

Product Management

Customer-centric journey building

Agile methodologies

Data analysis

Relationship management

Technical fluency

Tools

Salesforce Commerce Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Job description

A leading technology retailer is seeking an experienced Product Manager to lead the product function and drive customer-centric initiatives. The role involves building and executing product roadmaps, leading and mentoring a team of Product Owners, and leveraging data to enhance the customer experience. The ideal candidate will have proven leadership skills, a strong background in retail, and familiarity with Salesforce tools. Join a company passionate about empowering its team and enhancing customer engagement through technology.