Principal Enterprise Architect

BT Group; Bristol; On-site; GBP 100,000 - 140,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a Principal Architect to enhance customer experience and drive profitable growth. This crucial role serves as the primary technology advisor for customers, managing a multi-year solution roadmap and leading operational teams during challenges. Ideal candidates will have extensive technical knowledge across various networking technologies and possess strong communication skills for C-level interactions. The position offers competitive salary and comprehensive benefits.

Benefits

15% on target bonus

Car Allowance

Pension scheme

25 days annual leave

Flexible benefits

Training and development

Discounted packages

Equal family leave

Qualifications

• Proficient in creating enterprise architectural designs for large UK companies.
• Extensive experience in WAN, LAN, and software-defined networking.
• Strong communication skills to present at the Cx level.

Responsibilities

• Be part of the account leadership team as the customer's trusted advisor.
• Maintain a multi-year solution roadmap in collaboration with key decision makers.
• Ensure management and mitigation of technical risks and issues.
• Drive revenue and cashflow while ensuring quality delivery.

Skills

WAN / LAN / Wi-Fi

Software defined networks

Security

Proxy Technology

Collaboration / Voice

Contact Centres

Public/private Compute / Cloud

Tooling / IaC

Strategy Development

Methodology

Architectural/Technical governance

Communication skills

Solution Design and Delivery

Stakeholder management

Job description

The key purpose of the role is to enhance the customer experience and drive profitable growth. The Architect is the customer's Trusted Advisor for technology and design, as such an integral part of customer's matrix technical leadership team. They create value through the exploitation of technology across complex architectures. The Principal Architect is the primary customer interface up to CIO level for all technical design aspects of BT's solution.

Responsibilities

• Be part of the account leadership team and the customer's trusted advisor
• Maintain a multi-year solution roadmap, co-created with the customers key decision makers and stakeholders, drawing on the customer's business drivers, industry trends and BT's product and solutions portfolio
• Ensure technical risks and issues are managed and mitigated
• Provide leadership to the operational teams in moments of major customer jeopardy
• Drive revenue generation, cashflow, EBIT, NPS and on time quality delivery

Technology Expertise & Qualifications

• WAN / LAN / Wi-Fi (e.g. HPE, Fortinet, Cisco)
• Software defined networks (SDWAN, SDLAN, Segmentation)
• Security (e.g. ZTNA, IAM, IDS/IPS, ZTNA, SASE, Firewalls)
• Proxy Technology (e.g. Palo Alto, Bluecoat, Ivanti, Cisco)
• Collaboration / Voice (e.g. MS Teams, Cisco, GSIP)
• Contact Centres (e.g. Avaya, Genesys)
• Public/private Compute / Cloud (e.g. AWS, GCP, Azure)
• Tooling / IaC (e.g. Netbrain, Terraform)
• Strategy Development (e.g. discovery, requirements, road mapping, architecture)
• Methodology (e.g. TOGAF, MBSE, ITIL, DevOps, etc.)
• Architectural/Technical governance
• Excellent communication and presentation skills to Cx level
• Solution Design and Delivery and risk management
• Virtual Team strategy setting and leadership
• Commercial Awareness
• Stakeholder management

The Principal Architect is the most Senior Technical Leadership role aligned to one of BT Business's largest and most complex account. The holder will be proficient and experienced in creating enterprise architectural designs for UK's leading companies.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits

• 15% on target bonus
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV packages and access to 100's of retail discounts including the BT shop
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up!