Principal Engagement Manager, UKGI Public Sector Delivery Team

Amazon.com, Inc; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cloud solutions provider is seeking an Engagement Manager in Manchester to oversee the delivery of complex AWS cloud projects. In this role, you will lead diverse teams and liaise with customers to ensure alignment with their business goals. Required qualifications include strong project management experience and project management certification. This position offers the opportunity to work with cutting-edge technology and lead substantial projects while contributing to customer satisfaction.

Qualifications

• Experience managing projects across cross-functional teams.
• Proven record of thought leadership and successful programme completion.
• Ability to communicate effectively to senior management.

Responsibilities

• Lead and manage complex cloud migration and transformation programmes.
• Ensure successful delivery of programme outcomes within agreed parameters.
• Develop and execute programme-level strategic planning.

Skills

Experience in program or project management

Leading large-scale, technical or engineering programmes

Risk and critical path management

Communicating and delivering presentations

Education

Project management certification such as PMP, Scrum, or Agile

Job description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distil customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. As an experienced technology program/project manager, you will be responsible for:

Responsibilities

• Leading and managing complex cloud migration and transformation programmes from inception to completion
• Ensuring successful delivery of programme outcomes within agreed time frames, budget and quality parameters
• Developing and executing programme‑level strategic planning with the agility to adjust strategies as necessary to meet evolving business objectives
• Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels
• Chairing executive‑level meetings, driving key decisions and resolving programme‑level risks and issues with appropriate escalation paths
• Establishing robust programme structure, governance model and communication plan
• Leading a multidisciplinary team of project managers and technical specialists
• Ensuring compliance with security, regulatory and governance requirements across all programme work‑streams

Possessing strong technology and programme/project management experience, you will validate technical solutions against business goals, recognise when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you will lead increasingly complex technical projects, shape cross‑organisational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.

Qualifications

• Experience in program or project management
• Experience leading large‑scale, technical or engineering programmes with a proven record of thought leadership, business case development, realising customer benefits, and successful programme completion
• Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedulesExperience communicating and delivering presentations to customers, stakeholders, and/or teammates
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

Preferred Qualifications

• Experience defining KPIs/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership
• Experience communicating to senior management and customers verbally and in writing
• Project management certification such as PMP, Scrum, or other Agile certification
• Experience in customer‑facing business presentations covering business and technical aspects or equivalent

Amazon is an equal opportunities employer.

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