Preventative Housing Support Officer

Moxie People; Wrexham; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A values-led social housing provider in Wales is looking for Early Intervention Officers to join their Housing Services team. This role focuses on supporting residents to manage their tenancies, navigate benefits, and access crucial support, thereby preventing homelessness. Candidates should have a background in housing or community support, excellent communication skills, and a proactive attitude. The company offers flexible working hours and a collaborative team environment.

Benefits

Flexible and agile working

Supportive team culture

Meaningful community-focused work

Qualifications

• Experience within housing, welfare, benefits, or community support.
• Confidence in working independently and as part of a team.
• Empathetic and customer-focused mindset.

Responsibilities

• Support new and existing residents to set up and sustain their tenancy.
• Assist with accessing Universal Credit and housing benefits.
• Help manage rent payments and prevent early arrears.
• Navigate financial hardship and access support funds.
• Reduce risk of homelessness through early intervention.

Skills

Strong communication skills

Decision-making skills

Proactive approach

Flexible working

Job description

A values-led social housing provider in Wales is looking for Early Intervention Officers to join their Housing Services team. This role focuses on supporting residents to manage their tenancies, navigate benefits, and access crucial support, thereby preventing homelessness. Candidates should have a background in housing or community support, excellent communication skills, and a proactive attitude. The company offers flexible working hours and a collaborative team environment.