Prestige Aftersales Manager - Premium Car Service

Think Specialist Recruitment; Hemel Hempstead; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prestigious automotive company is seeking an Aftersales Manager to oversee customer service and operations within the bodyshop. This role involves coordinating vehicle bookings, managing communications, and ensuring premium customer experiences. The ideal candidate will have experience with premium vehicle brands, strong bodyshop knowledge, and excellent organizational skills. Located in Hemel Hempstead, you will play a crucial role in the aftersales process and contribute to workshop success.

Qualifications

• Experience with prestige vehicle brands.
• Strong Bodyshop knowledge including repairs.
• Full UK driving licence.

Responsibilities

• Book customer vehicles for service and repairs.
• Liaise with workshop teams and customers.
• Maintain accurate records and support admin.

Skills

Customer service

Communication skills

Organisational skills

Attention to detail

Tools

Microsoft Office

Dealer management systems

Job description

A prestigious automotive company is seeking an Aftersales Manager to oversee customer service and operations within the bodyshop. This role involves coordinating vehicle bookings, managing communications, and ensuring premium customer experiences. The ideal candidate will have experience with premium vehicle brands, strong bodyshop knowledge, and excellent organizational skills. Located in Hemel Hempstead, you will play a crucial role in the aftersales process and contribute to workshop success.