Premium Footwear Client Advisor

PRADA; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion brand is seeking a Client Advisor in Bicester to ensure an extraordinary luxury customer experience while exceeding sales targets. The role involves understanding and promoting brand values, cultivating client relationships, and delivering excellence in service. Ideal candidates should have prior luxury experience, strong communication skills, and a commitment to teamwork. This position promotes inclusivity and offers opportunities for professional growth.

Qualifications

• Similar experience within a luxury or premium brand.
• Understanding of luxury customer service.
• Experience in building a long-lasting relationship with clients.
• Excellent communication and interpersonal skills.
• Ability to work in a team as well as alone.

Responsibilities

• Create a welcoming environment and meet customer needs.
• Exceed individual sales targets and contribute to the store's success.
• Capture customer data in the Company CRM to maintain relationships.
• Resolve client complaints if necessary.
• Maintain an organized stock room.

Skills

Luxury experience

Customer service understanding

Relationship building

Teamwork

Communication skills

Fluency in English

Job description

A luxury fashion brand is seeking a Client Advisor in Bicester to ensure an extraordinary luxury customer experience while exceeding sales targets. The role involves understanding and promoting brand values, cultivating client relationships, and delivering excellence in service. Ideal candidates should have prior luxury experience, strong communication skills, and a commitment to teamwork. This position promotes inclusivity and offers opportunities for professional growth.