Overview
PRACTICE MANAGER REQUIRED IN READING
Start date - ASAP (will consider all notice periods)
Days of work - Monday to Friday, (2 out of 4 Saturdays may be required)
Working hours - 40 hours - Mon to Thurs 9am - 6:30pm / Fri 9am - 2pm
Any Weekend work will accrue time in lieu
Salary - £38k - £42k (will be discussed further at interview stage)
Working in a fully private 4 surgery practice, fully computerised with SOE.
Well equipped with Digital X-rays, CBCT and iTero Scanners.
Key Responsibilities
- Oversee the day-to-day operations of the practice, ensuring everything runs efficiently and smoothly.
- Manage practice budgets and finances, ensuring cost-effective practices while maintaining high-quality care.
- Lead and support a team of dental professionals, keeping staff motivated and engaged in a calm, patient-first culture.
- Build strong relationships with patients, ensuring they feel valued, heard, and cared for.
- Handle any patient concerns or complaints in a thoughtful, professional manner.
- Ensure compliance with industry standards, regulations, and protocols.
- Maintain accurate and up-to-date practice records, including patient information and financials.
- Assist with the recruitment, training, and development of practice staff.
Key Skills & Experience
- Proven experience in a management role (Dental experience is a plus, but we will consider candidates with strong transferable skills from industries like hospitality, corporate management, or similar).
- Strong understanding of business management, including budgeting, financial forecasting, and performance monitoring.
- Ability to maintain a calm, positive, and holistic atmosphere, while managing operational and staffing challenges.
- Excellent communication skills, with the ability to engage with both patients and staff.
- Demonstrated leadership skills: able to be firm but fair, motivating a team without creating unnecessary tension.
- A genuine commitment to providing a high level of patient care and service.
- All Candidates must have around 3 years previous management experience in the UK to apply.
Benefits
- Green and Relaxing Environment: We are based in a business park surrounded by lush green spaces with walking and cycling paths, providing a calming environment for both work and breaks.
- Fitness Benefits: We’re next to Nuffield Gym, and we’ve secured a discount on memberships for our team. Stay fit and healthy while enjoying the convenience of being so close!
- On-site Parking: Never worry about finding a parking spot – we offer free on-site parking.
- Friday Early Finish: We understand the importance of work-life balance. That’s why we finish at 2 PM on Fridays.
- Incentive Program: We offer a bonus scheme linked to key performance indicators (KPIs) to reward your hard work and contributions to the practice’s success.
- Free Dental Care: After 6 months probation, you and your family can enjoy free dental care, along with heavily discounted treatments such as facial aesthetics.
- Professional Development: We support your growth and career development by offering access to relevant courses and training. We are committed to helping you grow in your professional journey.