Practice Manager

IVC Evidensia; High Wycombe; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading veterinary practice in High Wycombe is seeking an experienced Practice Manager to lead a dedicated team. The role involves motivating staff, ensuring compliance with standards, and managing finances. Candidates should possess strong leadership skills, effective communication, and a passion for fostering a positive culture. This opportunity offers a competitive salary up to £45,000, with potential flexibility in hours. Join a supportive community-focused team dedicated to animal health and welfare.

Benefits

Flexible working hours

Team-building activities

Support for local charities

Qualifications

• Experience in leading and developing teams is desirable.
• Ability to communicate clearly and build relationships.
• Proactive and organized with a solutions-focused approach.

Responsibilities

• Lead and support the practice team.
• Maintain practice standards and ensure compliance.
• Financial management and budget control.
• Oversee building and equipment maintenance.
• Handle client complaints professionally.

Skills

Leadership and team motivation

Financial management

Human resources management

Communication

Problem-solving

Education

Previous practice management experience

Job description

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For over 100 years, Straid Vets has been at the heart of the local community. We’re proud of our loyal clients, long‑standing team members and genuinely close‑knit atmosphere. As our practice continues to grow, we’re now looking for a caring, supportive and experienced Practice Manager to join our team and help shape the next chapter of our story.

This is a site‑based, people‑facing leadership role, perfect for someone who enjoys building strong relationships, supporting others to succeed, and making a real difference to both team and client experience.

This role is available for up to 40 hours per week, typically worked over 5 days, Monday to Friday. However, we are very open to discussing flexible/reduced hours or fewer days for the right person.

Why join Straid Vets?

Set in the beautiful Chiltern Hills, Beaconsfield offers the perfect blend of countryside living and city convenience. With fantastic shops, cafés and direct trains to London in under 30 minutes, it’s an ideal place to live, work and unwind.

Inside the practice, you’ll find a welcoming and collaborative team of vets, nurses, animal care assistants and receptionists who genuinely enjoy working together. We also make space for you to recharge, with comfortable staff areas, a quiet admin office, and those all‑important weekly fruit and snacks alongside unlimited tea and coffee.

Caring doesn’t stop at our doors, we proudly support local charities including Alley Cat Rescue and Cats Protection.

Proud to Be Part of IVC Evidensia

At IVC Evidensia, we’re driven by the passion and commitment of our people – across clinical, operational, and support teams. With over 2,500 clinics and hospitals in 20 countries and around 41,000 employees, we work together to care for around 25,000 animals every day. United by a shared purpose – Healthy Animals, Happy Owners – we’re proud to champion long‑term animal health and welfare through the dedication of every individual across our international network.

Key Responsibilities:

• Leading, supporting, and motivating the practice team to foster a positive and collaborative working environment
• Maintaining practice standards and ensuring compliance with RCVS guidelines
• Financial management, including: Managing a practice budget, Stock control, Initiating capital expenditure requests, Supporting payroll production and queries
• Human Resources responsibilities, including: Line management and Appraisals
• Oversight of building and equipment maintenance
• Ensuring Health & Safety compliance with team support
• Recruitment and monitoring of mandatory and ongoing training compliance
• Acting as the first point of contact for IT queries (with support from a central IT function)
• Handling and resolving client complaints in a timely and professional manner
• Attending and leading practice and area meetings

What We’re Looking For

We’re seeking a confident and approachable leader with a genuine passion for people and practice culture. Previous practice management experience is desirable, but full training and support will be provided.

You’ll thrive here if you:

• Enjoy leading and developing others
• Communicate clearly and build strong relationships
• Are proactive, organised and solutions‑focused
• Feel comfortable in a busy, fast‑paced environment
• Take pride in creating a positive, efficient workplace
• Share ideas and lead by example

If you’re looking for a role where you can truly make an impact, leading a friendly, dedicated team in a community‑focused practice, we’d love to hear from you.

Apply today and help us continue caring for our community.

£0 - £45,000 a year

Up to £45,000 DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.