Overview
PRACTICE MANAGER REQUIRED FOR BILSTON
Are you a highly experienced and motivated Dental Practice Manager seeking an exciting new opportunity? Look no further! We are thrilled to invite a skilled individual like you to become the Dental Practice Manager for our prestigious large 7-surgery dental practice.
Job Details
Job Type: Full-time
Salary: From £35,000.00 per year
Schedule: Monday to Friday
Ability to commute/relocate: Wolverhampton, WV14 (reliable commute or plan to relocate before starting work – required)
Work Location: In person – Large 7 Surgery Practice (Private and NHS)
Experience: Dental Practice Management: 3 years (required)
Medical Practice Management: 3 years (preferred)
Responsibilities
- Operations Management:
- Ensure seamless and efficient practice operations across all seven surgeries, prioritizing optimal patient care and satisfaction.
- Coordinate schedules for dentists, hygienists, and support staff, ensuring smooth workflow and adequate coverage.
- Implement and enforce practice policies to maintain compliance with industry regulations and standards.
- Monitor and manage dental supplies and equipment inventory to ensure availability and functionality.
- Team Leadership and Development:
- Lead and motivate a diverse team of dental professionals and support staff, cultivating a positive and collaborative work environment.
- Conduct regular staff meetings, provide guidance and support, and address performance or disciplinary matters when necessary.
- Facilitate training and professional development opportunities for team members to enhance their skills and knowledge.
- Promote teamwork, open communication, and a strong customer service culture within the practice.
- Patient Relations:
- Maintain exceptional patient satisfaction by promptly addressing enquiries, concerns, and complaints.
- Monitor patient feedback and implement strategies to enhance the overall patient experience.
- Foster strong patient relationships and ensure the delivery of quality dental care in line with industry standards and best practices.
- Regulatory Compliance:
- Stay informed about dental regulations, guidelines, and best practices, ensuring compliance with all applicable laws.
- Maintain accurate and up-to-date documentation and records, including patient files, staff credentials, and certifications.
- Coordinate with external agencies and authorities to ensure adherence to regulatory requirements.
Qualifications and Requirements
- Proven experience as a Dental Practice Manager, preferably in a large and multi-surgery practice setting.
- In-depth knowledge of dental practice management, operations, and regulatory requirements.
- Strong leadership and team management skills, with the ability to motivate and develop a diverse team.
- Excellent organisational, communication, and interpersonal skills.
- Proficiency in financial management and budgeting.
- Familiarity with dental software (SOE) and practice management systems.
- Ability to thrive in a fast-paced and dynamic work environment.
- Strong problem-solving and decision-making abilities.
Application
If you are an ambitious and experienced Dental Practice Manager seeking to make a significant impact in a reputable dental practice, we want to hear from you! Join our team and contribute to the success and growth of our practice while providing exceptional dental care to our patients.