Practice Manager

Clyde Munro Dental Group; Balerno; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading dental practice in Balerno is seeking a Practice Manager to oversee daily operations and ensure an excellent patient experience. This role involves managing staff, local compliance, and practice profitability. The ideal candidate has experience in managing teams and a focus on patient care. This position offers competitive pay and numerous benefits, including career progression opportunities.

Benefits

Competitive pay scale

Career progression opportunities

Referral bonus

Company paid GDC fee

Professional Development access

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

Paid days off for special occasions

Discounted dental treatments

Optical care

Qualifications

• Relevant experience in a general practice environment preferred.
• Experience working in a people management role.
• Enthusiastic with a willingness to learn.

Responsibilities

• Oversee day-to-day activities of the practice.
• Ensure delivery of excellent patient experience.
• Maintain practice cleanliness standards.

Skills

Experience in a general practice environment

People management skills

Patient care focus

Microsoft Office (particularly Excel)

Job description

Overview

Join our Team!

We are recruiting a Practice Manager to join our team at Artis Dental & Implant Studio, in Balerno, Edinburgh.

This role will be 36.75 hours per week:

• Mon, Wed & Thurs, 08:45 - 17:30
• Tues, 08:45 - 19:00
• Fri, 08:45 - 13:00

We are a friendly and highly skilled team committed to providing exceptional dental care, individually tailored from our wide range of treatments.

Your Role

You will be responsible for overseeing the day-to-day activities of the practice and ensuring the delivery of an excellent patient experience. You will play an important role in the operational management of practice performance, health & safety, and budgetary controls in line with our goals and values.

Other duties include:

• Maximising the practice appointment book to effectively manage Associates’ time with patients
• Delivering practice budget and associated key performance indicators (KPIs) and overall practice profitability
• Taking a proactive approach to patient feedback and acting upon suggestions for improvement
• Maintaining practice cleanliness standards and managing internal cleaning rotas
• Ensuring efficient management and timely replenishment of stock
• Ensuring that all cross-infection procedures are carried out in compliance with cross-infection, decontamination and health & safety procedures
• Communicating effectively with practice team members to promote a supportive working culture
• Supporting individual performance by regular one-to-ones and providing training and support to colleagues when required
• Undertaking reception duties when required

About You

• Relevant experience in a general practice environment, and GDC registration is preferred, but not essential (full training will be provided)
• Experience working in a people management role
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills
• Demonstrable skills in the use of Microsoft Office packages (particularly Excel) would be advantageous

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale
• Career progression opportunities within the group
• Referral bonus
• Company paid GDC fee
• Professional Development – access to online training and educational assistance
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• ‘You Days’ - a day off for moving house or getting married
• Birthday day off
• Service holidays
• Discounted dental treatments
• Optical care

Artis Dental & Implant Studio – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.